Software and Hardware we Support for Backup
If the version you are using is not listed, it is supported on a best endeavours basis. Contact us if you are unsure.
Operating System |
Supported Version |
Support End Date |
| Windows platforms: | ||
| 10 Home Pro / Enterprise | 9.1.0.0 or above | 10/2025 |
| 11 Home Pro / Enterprise | 9.1.0.0 or above | – |
| Server 2016 Standard / Essentials / Datacenter | 9.1.0.0 or above | 12/2027 |
| Server 2019 Standard / Essentials / Datacenter | 9.1.0.0 or above | 01/2030 |
| Server 2022 Standard / Essentials / Datacenter | 9.1.0.0 or above | 10/2031 |
| Server 2025 Standard / Essentials / Datacenter | 9.13.2.0 or above | 10/2029 |
| Linux platforms: | ||
| CentOS 7 | 9.1.0.0 or above | 06/2024 |
| CentOS 9 | 9.7.2.0 or above | 05/2027 |
| Debian 12 | 9.7.0.0 or above | 06/2026 |
| Debian 12.7 | 9.13.2.0 or above | 06/2026 |
| Debian 12.8 | 9.13.2.0 or above | 06/2026 |
| Red Hat Enterprise Linux 8 | 9.9.0.0 or above | 05/2029 |
| Red Hat Enterprise Linux 9 | 9.11.0.0 or above | 05/2032 |
| Red Hat Enterprise Linux 9.5 | 9.11.0.0 or above | 05/2032 |
| Rocky Linux 8.4 | 9.1.0.0 or above | 05/2029 |
| Rocky Linux 9 | 9.11.0.0 or above | 05/2032 |
| SUSE Linux Enterprise Server 15 SP4 | 9.9.20.0 or above | – |
| Ubuntu 20.04 LTS | 9.1.0.0 or above | 04/2025 |
| Ubuntu 22.04 LTS | 9.7.0.0 or above | 04/2027 |
| Ubuntu 22.04 | 9.13.2.0 or above | 04/2027 |
| Ubuntu 22.04.05 | 9.13.2.0 or above | 04/2027 |
| Ubuntu 24.04 | 9.9.20.0 or above | 04/2029 |
| Ubuntu 24.10 | 9.13.2.0 or above | 07/2025 |
| Unix platforms: | ||
| FreeBSD 13 | 9.1.0.0 or above | 01/2026 |
| FreeBSD 13.4 | 9.13.2.0 or above | 06/2025 |
| FreeBSD 14 | 9.11.0.0 or above | – |
| FreeBSD 14.2 | 9.13.2.0 or above | 09/2025 |
| Solaris 11 Express x64 | 9.1.0.0 or above | – |
| Mac OS platforms: | ||
| 10.15 (Catalina) | 9.1.0.0 or above | – |
| macOS 11 (Big Sur) | 9.1.0.0 or above | – |
| macOS 12 (Monterey) | 9.1.0.0 or above | – |
| macOS 13 (Ventura) | 9.5.4.0 or above | – |
| macOS 14 (Sonoma) | 9.7.2.0 or above | – |
| macOS 14.7 (Sonoma) | 9.13.2.0 or above | – |
| macOS 15 (Sequoia) | 9.13.2.0 or above | – |
| macOS 15.1 (Sequoia) | 9.13.2.0 or above | – |
If the version you are using is not listed, it is supported on a best endeavours basis. Contact us if you are unsure.
Application |
Supported Version |
Support End Date |
| MS Exchange: | ||
| Exchange Server 2016 Standard / Enterprise | 9.1.0.0 or above | 2025/10/14 |
| Exchange Server 2019 | 9.1.0.0 or above | 2025/10/14 |
| MS SQL: | ||
| SQL Server 2016 Standard / Express / Enterprise | 9.1.0.0 or above | 2026/07/14 |
| SQL Server 2017 Standard / Express / Enterprise | 9.1.0.0 or above | 2027/10/12 |
| SQL Server 2019 Standard / Express /Enterprise | 9.1.0.0 or above | 2030/01/08 |
| SQL Server 2022 Standard / Express /Enterprise | 9.5.4.0 or above | 2028/01/11 |
| Microsoft 365: | ||
| Exchange online | 9.1.0.0 or above | – |
| SharePoint online | 9.1.0.0 or above | – |
| OneDrive | 9.1.0.0 or above | – |
| Teams | 9.3.0.0 or above | – |
| MySQL: | ||
| MySQL 8 Standard / Enterprise | 9.1.0.0 or above | 2026/04/30 |
| MySQL 9.1 Standard / Enterprise | 9.13.2.0 or above | – |
| MariaDB: | ||
| MariaDB 10.5 | 9.1.0.0 or above | 2025/06/24 |
| MariaDB 10.6 | 9.1.0.0 or above | 2026/07/06 |
| MariaDB 11.7 | 9.13.2.0 | – |
| MS Virtualisation Platforms: | ||
| Hyper-V Server 2016 | 9.1.0.0 or above | 2027/01/12 |
| Hyper-V Server 2019 | 9.1.0.0 or above | 2029/01/09 |
| Hyper-V Server 2022 | 9.1.2.64 or above | – |
| Hyper-V Server 2016 Stand-alone Server | 9.1.0.0 or above | 2027/01/12 |
| Hyper-V Server 2019 Stand-alone Server | 9.1.0.0 or above | 2029/01/09 |
| VMware Virtualisation Platforms: | ||
| VMware Workstation 16.1.1 | 9.1.0.0 or above | n/a |
| VMware Workstation 16.2.x | 9.3.0.0 | n/a |
| VMware ESXi Server 7.0 | 9.1.0.0 or above | 2025/04/02 |
| VMware ESXi Server 8.0 | 9.13.2.0 or above | 2027/10/11 |
| VMware ESXi Server 8.0.0.0d | 9.7.0.0 or above | 2027/10/11 |
| VMware vCenter Server 7.0 | 9.1.0.0 or above | 2027/04/02 |
| VMware vCenter Server 7.0U3t | 9.13.2.0 or above | 2025/10/02 |
| VMware vCenter Server 8.0 | 9.7.0.0 or above | 2029/10/11 |
| VMware vCenter Server 8.0 | 9.7.0.0 or above | 2029/10/11 |
| System State Backup Module: | ||
| Server 2008 | 9.1.0.0 or above | – |
| Server 2008 R2 | 9.1.0.0 or above | – |
| Server 2012 | 9.1.0.0 or above | – |
| Server 2012 R2 | 9.1.0.0 or above | – |
| Server 2016 | 9.1.0.0 or above | – |
| Server 2019 | 9.1.0.0 or above | – |
| Server 2022 | 9.1.0.0 or above | – |
| Server 2022 | 9.1.0.0 or above | – |
| Small Business Server 2008 | 9.1.0.0 or above | – |
| Small Business Server 2011 | 9.1.0.0 or above | – |
| MS Windows System Backup Module: | ||
| Vista | 9.1.0.0 or above | – |
| 7 | 9.1.0.0 or above | – |
| 8 | 9.1.0.0 or above | – |
| 8.1 | 9.1.0.0 or above | – |
| 10 | 9.1.0.0 or above | – |
| 11 | 9.1.0.0 or above | – |
| Server 2008 | 9.1.0.0 or above | – |
| Server 2008 R2 | 9.1.0.0 or above | – |
| Server 2012 | 9.1.0.0 or above | – |
| Server 2012 R2 | 9.1.0.0 or above | – |
| Server 2016 | 9.1.0.0 or above | – |
| Server 2019 | 9.1.0.0 or above | – |
| Server 2022 | 9.1.0.0 or above | – |
| Small Business Server 2008 | 9.1.0.0 or above | – |
| Small Business Server 2011 | 9.1.0.0 or above | – |
| Tibero Database Server: | ||
| Tibero Database Server 6 | 9.1.0.0 or above | – |
| Tibero Database Server 7 | 9.1.0.0 or above | – |
| Bare Metal Backup Module: | ||
| CentOS Linux 7 to 9 | 9.9.0.0 or above | – |
| Red Hat Enterprise Linux (RHEL) 7 to 9 | 9.9.0.0 or above | – |
| Rocky Linux 8 | 9.9.20.0 or above | – |
| Ubuntu 20.04 LTS to 24.04 LTS | 9.9.20.0 or above | – |
| Debian 10 to 12 | 9.9.0.0 or above | – |
All our software is prebuilt with all these connectors. You can connect to any S3-compatible storage destination not listed.
Operating System | Supported Version | Support End Date |
| Microsoft Azure | 9.1.0.0 or above | – |
| Google Cloud Storage | 9.1.0.0 or above | – |
| Amazon S3 | 9.1.0.0 or above | – |
| AWS Compatible Cloud Storage | 9.1.0.0 or above | – |
| Rackspace | 9.1.0.0 or above | – |
| OpenStack | 9.1.0.0 or above | – |
| Google Drive | 9.1.0.0 or above | – |
| Microsoft OneDrive | 9.1.0.0 or above | – |
| Microsoft OneDrive for Business | 9.1.0.0 or above | – |
| Dropbox | 9.1.0.0 or above | – |
| FTP / SFTP | 9.1.0.0 or above | – |
| Aliyun | 9.1.0.0 or above | – |
| CTYun | 9.1.0.0 or above | – |
| Wasabi | 9.1.0.0 or above | – |
| Backblaze B2 | 9.1.0.0 or above | – |
Supported Synology CPU Model / Series– For Synology NAS with a non-Intel CPU processor, OracleJDK must be installed through the Java Manager before our software is installed. – For Synology NAS with a non-Intel CPU processor, OracleJDK must be installed through the Package Center before our software is installed. – Backup of / Restore to Encrypt Shared Folder is not supported. Synology and QNAP modules are not available in the reseller portal. Please contact us with the backup account name so we can send you the link. |
| Intel |
| Intel Xeon E3 series |
| Intel Xeon E5 series |
| Intel Xeon D series |
| Intel Core i3 series |
| Intel Celeron J series |
| Intel Celeron N series |
| Intel Pentium D series |
| Intel Pentium N series |
| Intel Atom C series |
| Intel Atom D series |
| Intel Atom CE series |
| AMD |
| EPYC 7272 |
| Ryzen R1600 |
| Ryzen V1500B |
| Ryzen V1780B |
| ARM |
| Marvell Armada 370 series |
| Marvell Armada 375 series |
| Marvell Armada 37XX series |
| Marvell Armada 38X series |
| Marvell Armada XP series |
| Realtek RTD1296 series |
| Realtek RTD1619 series |
| Annapurna Labs Alpine AL series |
| STMicroelectronics STiH series |
| Mindspeed Concerto C series |
Disk Station Manager (DSM) Versions |
| DSM Version: |
| 5.2 or above [1] |
| 6.0 [2] |
| 6.1 [2] |
| 6.2 [2] |
| 7.0 |
| 7.1 [3] |
| 7.2 [4] |
Lorem Ipsum is simply dummy text of the printing and typesetting industry.
Hardware Requirements |
| CPU: |
| – 64-bit Dual Core architecture or above. – Due to the processing power required for compression, encryption, and delta generation, the Synology NAS should be installed with dual-core processors with sufficient memory. Intel processor is recommended instead of ARM. |
| Memory: |
| Minimum: 512 MB |
| Recommended: 1 GB or more |
| Installation Space: |
| Minimum: 500 MB |
QTS Version |
|
| QTS Version: | |
| 4.1 | 9.1.0.0 or above |
| 4.2 | 9.1.0.0 or above |
| 4.3 | 9.1.0.0 or above |
| 4.4 | 9.1.0.0 or above |
| 4.5 | 9.1.0.0 or above |
| 5.0.0 | 9.3.0.0 or above |
| 5.0.1 | 9.3.2.72 or above |
| 5.1 | 9.7.0.0 or above |
| 5.1.1 | 9.7.2.0 or above |
| 5.2 | 9.13.0.0 or above |
| QuTS hero h5.2 | 9.13.2.0 or above |
| CPU |
| – 64-bit Dual Core architecture or above. – Due to the processing power required for compression, encryption, and delta generation, the QNAP NAS should be installed with dual-core processors with sufficient memory. Intel processor is recommended. – QNAP and Synology modules are not available in the reseller portal. Contact us with the backup account name so we can send you the link. |
| Memory: |
| Minimum: 1024 MB |
| Recommended: 2 GB or more |
| Installation Space: |
| Minimum: 500 MB |
| Network Protocol: |
| TCP / IP |