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Upgrade to BOBcloud to increase your service and profit

We back up Exchange, SQL, Bare Metal, Hyper V, VMware, Windows server and desktop, MAC and more

ONLINE BACKUP SOLUTIONS FOR THE

IT SUPPORT AND
RESELLER CHANNEL

We provide enterprise level online backups exclusively to IT Support companies and Resellers in the UK, Europe and the USA. We have the largest feature set and list of agents of any online backup service included within our software.

You will be able to provide your customers with the ability to save their critical business data and information securely online and in the UK.

There is no requirement to purchase any additional software or hardware or increase staffing costs.

You will enjoy unlimited and automated online backups and restoration with convenient around-the-clock accessibility to your backed-up data and configurable retention periods of up-to 10 years.

None of our customers are on contract and can terminate at any time.

Our proactive Support team will respond very quickly to tickets raised online.

Simple Pricing (monthly)

Pay for the agents and storage you use. No quotas, termination periods or hidden extras

Server license
QTY of licensesMonthly cost per licenseIncluded backup agents
1£6.50Microsoft Exchange Server
Microsoft SQL Server
Oracle Database
Lotus Domino
MySQL Database
Windows System (Bare-metal)
VMware Guest Virtual Machine License
QTY of licensesMonthly cost per virtual machine
1£2.50
Hyper-V Guest Virtual Machine License
QTY of licensesMonthly cost per virtual machine
1£2.50
Individual Exchange Mailbox License
Amount of mailboxesMonthly cost per mailbox
1 – 50 (same customer)£0.50
51 + (same customer)£0.40
Desktop and MAC license
QTY of licensesMonthly cost per licenseIncluded backup agents
1£3.00File System
Outlook
Outlook Express
Storage Pricing (20GB FREE for every user account)
QTY of GB storedMonthly cost per GB (after 20GB quota is used)
1GB -10,000GB£0.05
CREATE YOUR OWN

RESELLER ACCOUNT

Detailed server and desktop
backup reports
Graphical overview of all of
your customers’ backups
Watch specific backups for problems
Add set up notes for every installation
  • Reseller accounts are free to set up
  • Start your first backup in under 5 minutes
  • Manage all of your customers’ devices from one console
  • You can create your own Reseller account and start your first back up within a few minutes
  • All backups will be fully functional for the 30 day trial period

What others say about us

Don’t take our word for it, see what our customers say.
Or try our 30 day trial and test drive our service and support for yourself

WHY MOVE TO US?

HIGH TECH AND SIMPLE TO USE

INCREASE YOUR PROFIT

  • We provide a FREE 20GB quota for EVERY user account. For most desktops and laptops, this means we don’t charge for their storage
  • After the 20GB quota has been used, we charge 5p per GB. This is the compressed size of data stored on our network. We can provide further price breaks on backups over 500GB
  • We will price match against any similar service
  • No contracts, set up charges or tie-ins. Just some simple terms and conditions
  • No fixed storage quotas. Pay only for the amount of data you store with us

TECHNOLOGY AND RELIABILITY

  • Software used to protect more than 7,000,000 devices worldwide
  • Store data revisions for up-to 10 years
  • Back up any Microsoft server or desktop application with 16 agents for Windows Server, Desktop and MAC
  • All data is stored on Microsoft’s cloud [Azure] with a minimum of 3 copies retained for data durability.
  • 100% data durability when using a local mirror
  • Encryption up to 448 Blowfish
  • Parent company established in 1999

SUPPORT:

  • FREE remote installs using TeamViewer or RDP
  • Fast support response SLA
  • Disk SEED for backup or restore bulk data

Online Backup FAQs

Let us know if we have missed your question off

General
Which software do you use?
We use Ahsay for our core backup software.
How long has BOBcloud been operating?
We are part of the SC group which was incorporated in the UK in 1999.
SECURITY
Where is my backed-up data stored?
All data is stored on Microsoft’s cloud [Azure].
UK Resellers will see their data stored by default in the UK region.
Non UK Resellers, you can specify one of Azure’s 30 regions closest to you.
This is Microsoft’s data centre map – https://azure.microsoft.com/en-gb/regions/
Which levels of encryption is used on my data?
All data can be encrypted on your device before being transmitted to us using AES 256 bit. Your data is transmitted using SSL encryption and is stored encrypted whilst on our platform.
BACKING UP AND RESTORING
Can we send bulk data to you?
Under normal circumstances a 50GB backup will sync to us within the 30 day trial period. If you have larger amounts of initial data, we can SEED it for you. We will send you a disk and perform the SEED remotely for you. Once we receive the disk from you, we can re-sync the backup (charges apply).
How long can we retain data for?
Data retention periods for daily changes (delta) and deleted files can be retained from one day to 10 years.
Can we keep a local backup as well?
Yes. Most backup types will also allow you to retain a local backup. Where this is available we highly recommend it. You can also keep larger back up sets locally rather than online. An example might be where you have a large bare metal image you want to maintain, but you don’t want to pay to keep it online
How do we get our first back up under-way?
Simply download the software from this page (server, desktop or MAC).
How can we restore large amounts of data?
You can restore your data over the Internet directly from our service. If the speed of your connection is not sufficient to restore your data, we can send you a disk with your data on it (charges apply).
Can we manage how much bandwidth is used by a backup?
Yes. This is done from the back up server and you will have access once you become a Partner.
PARTNERS, PRICING, RESELLERS AND AFFILIATES
What is the difference between Partners, Resellers and Affiliates?
Partners and Resellers are interchangeable terms and refer to an IT Support Company or Consultant who resells our service within their own portfolio of services and are responsible for supporting and invoicing their customers directly. Affiliates recommend a customer to us and have no day-to-day interaction with the customer. Affiliates will receive referral one-off and ongoing commission payments from us.
Can we re-brand the service?
Yes. There is a one-off charge of £150 to create your Windows and MAC builds. Thereafter there is a £10 monthly fee to maintain the rebrand. You will need to send us your images or our in-house designer can create the images for you (fees apply).
How do we become a Partner?
You can sign up to become a partner once you are ready to convert your first client from trial to paid. We will ask you to sign up to our Direct Debit scheme which can be done online and takes less than a minute.
Tell me about the 20GB FREE storage for each device
If you are using one user account to back up one device, you will receive 20GB FREE storage for that device. Ahsay allows you to back up multiple devices under one account. If you have more than one device using the same user account, the user account will receive 20GB FREE storage only once and not for each device.
Install
BACKUP
RESTORE
MANAGE

“Excellent support when we need it and BOBcloud even do the installs if we are too busy”

Mark Feen