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A-Click Backup Manager v8
Office 365 Backup & Restore Guide for
Windows
Ahsay Systems Corporation Limited
23 May 2019
This is the original Ahsay manual
Depending on the service you have with us, some of the content won’t be applicable to you.
Note:
We don’t supply the following services, Open direct, Run Direct, or Run on Server on our BOBcloud
service. These are only provided on our System Provider service.
All accounts must be created on our reseller portal https://portal.data-stor.net
Any Ahsay professional services are provided by them and not us.
Definitions:
Our Desktop version is named ACB \ AhsayACB in this manual.
Our Server version is named OBM \ AhsayOBM in this manual.
The AhsayCBS Web Console is mapped to our own portal https://portal.data-stor.net
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Copyright Notice
© 2019 Ahsay Systems Corporation Limited. All rights reserved.
The use and copying of this product is subject to a license agreement. Any other use is prohibited. No part of this publication
may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any
means without prior written consent of Ahsay Systems Corporation Limited. Information in this manual is subject to change
without notice and does not represent a commitment on the part of the vendor, Ahsay Systems Corporation Limited does not
warrant that this document is error free. If you find any errors in this document, please report to Ahsay Systems Corporation
Limited in writing.
This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
Trademarks
Ahsay, Ahsay Cloud Backup Suite, Ahsay Online Backup Suite, Ahsay Offsite Backup Server, Ahsay Online Backup Manager,
Ahsay A-Click Backup, Ahsay Replication Server, Ahsay BackupBox Firmware, Ahsay Universal Backup System, Ahsay NAS
Client Utility are trademarks of Ahsay Systems Corporation Limited.
Amazon S3 is registered trademark of Amazon Web Services, Inc. or its affiliates.
Apple and Mac OS X are registered trademarks of Apple Computer, Inc.
Dropbox is registered trademark of Dropbox Inc.
Google Cloud Storage and Google Drive are registered trademarks of Google Inc.
Lotus, Domino, Notes are registered trademark of IBM Corporation.
Microsoft, Windows, Microsoft Exchange Server, Microsoft serverServer, Microsoft Hyper-V, Microsoft Azure, One Drive and
One Drive for Business are registered trademarks of Microsoft Corporation.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective
owners.
Oracle, Oracle 10g, Oracle 11g and MySQL are registered trademarks of Oracle Corporation.
Rackspace and OpenStack are registered trademarks of Rackspace US, Inc.
Red Hat, Red Hat Enterprise Linux, the Shadowman logo and JBoss are registered trademarks of Red Hat, Inc.
www.redhat.com in the U.S. and other countries. Linux is a registered trademark of Linus Torvalds.
ShadowProtect is registered trademark of StorageCraft Technology Corporation.
VMware, ESX, ESXi, vCenter are registered trademarks of VMware, Inc.
All other product names are registered trademarks of their respective owners.
Disclaimer
Ahsay Systems Corporation Limited will not have or accept any liability, obligation or responsibility whatsoever for any loss,
destruction or damage (including without limitation consequential loss, destruction or damage) however arising from or in
respect of any use or misuse of reliance on this document. By reading and following the instructions in this document, you
agree to accept unconditionally the terms of this Disclaimer and as they may be revised and/or amended from time to time by
Ahsay Systems Corporation Limited without prior notice to you.
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Revision History
Date
Descriptions
Type of modification
21 January 2019
First Draft
New
14 February 2019
Updated the Java heap size requirement with
formula and examples on Ch. 2.4;
Modifications
17 April 2019
Updated the Supported Services of Office 365
Backup module in Ch. 2.5; Updated the screen
shot for Ch. 4.1; Updated the screen shot for
Ch. 4.2; Updated the screen shot on Manual
Backup using AhsayACB in Ch. 6.1; Updated
the screen shot on Manual Backup using
AhsayCBS Web Console in Ch. 6.2; Updated
the screen shot and added additional
procedures for the restoration options in Ch.
7.1; Updated the screen shot and added
additional procedures for the restoration
options in Ch. 7.2; Added the procedure for the
Restore File with AhsayACB in Ch. 7.3; Added
example scenario for restore filter using
AhsayACB in Appendix B.
New / Modifications
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Table of Contents
1 Overview ..............................................................................................................1
What is this software?.......................................................................................................1
System Architecture..........................................................................................................1
Why should I use AhsayACB or AhsayCBS User Web Console? ....................................2
About This Document .......................................................................................................9
2 Preparing for Backup and Restore..................................................................11
Hardware Requirement...................................................................................................11
Software Requirement ....................................................................................................11
Antivirus Exclusion Requirement ....................................................................................11
Other Requirements........................................................................................................11
Supported Services.........................................................................................................16
Limitation.........................................................................................................................18
Best Practices and Recommendations ...........................................................................19
3 Login to AhsayACB / AhsayCBS User Web Console ....................................20
Login to AhsayACB.........................................................................................................20
Login to AhsayCBS User Web Console..........................................................................22
4 Creating an Office 365 Backup Set..................................................................23
Creating a Backup Set on AhsayACB.............................................................................23
Create a Backup Set on User Web Console...................................................................35
5 Overview of Office 365 Backup Process.........................................................42
6 Running Backup Job ........................................................................................43
Start a Manual Backup in AhsayACB .............................................................................43
Start a Manual Backup on the User Web Console .........................................................51
7 Restoring Office 365 Backup Set.....................................................................54
Restore Backup with AhsayACB.....................................................................................55
Local machine .....................................................................................................57
Original Location .................................................................................................62
Alternate Office 365 Account ..............................................................................68
Restore Backup with User Web Console........................................................................75
Original Location .................................................................................................76
Alternate Office 365 Account ..............................................................................81
Restore Filter with AhsayACB.........................................................................................86
8 Contacting Ahsay..............................................................................................95
Technical Assistance ......................................................................................................95
Documentation................................................................................................................95
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Appendix ..................................................................................................................96
Appendix A Setting Backup Destination on AhsayACB for Backup Set Created on
User Web Console.................................................................................................................96
Appendix B: Example Scenarios for Restore Filter using AhsayACB.............................99
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1 Overview
What is this software?
Ahsay brings you specialized client backup software, namely AhsayACB, to provide a set of tools to
protect your Office 365 user accounts. This includes backup and recovery of individual emails,
contacts, calendars and other mail items in your Office 365 Outlook, files on OneDrive and
SharePoint, with snapshots / versioning, and retention policy to protect even items that you may
have accidentally deleted from your Office 365 user account.
System Architecture
Below is the system architecture diagram illustrating the major elements involved in the backup
process among the Office 365 service, AhsayACB and AhsayCBS.
In this user guide, we will focus on the software installation, as well as the end-to-end backup and
restore process using both AhsayCBS User Web Console (Agentless) and the AhsayACB (Agent-
based).
1. Agentless: No need to install AhsayACB. The AhsayCBS backup server connects to the
Office 365 directly through the Internet.
2. Agent-based: The latest version of AhsayACB is installed on the remote backup machine
which is connected to Office 365 and AhsayCBS backup server through internet.
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Why should I use AhsayACB or AhsayCBS User Web Console?
We are committed to bringing you a comprehensive Office 365 backup solution with AhsayACB.
Below are some key areas that we can help making your backup experience a better one.
Easy Setup & Professional Services
Setup is a few clicks away - our enhanced AhsayACB v8 can be easily downloaded and installed
in just a few clicks. The refined user interface also provides user-friendly instructions to guide you
through installation, configuration, backup and restore. The intuitive setup procedures together with
instructions in this user guide makes the software installation and operations easy even for layman
users. That being said, if you do run into any problems during setup, we are here to help out. Visit
the URL below for details on technical assistance.
https://www.ahsay.com/jsp/en/contact/kbQuestion.jsp
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Selectable Backup Run Type
You can choose to either run the backup set you created on Server (AhsayCBS User Web Console)
or Client (AhsayACB).
Run on Server
A Run on Server Office 365 backup set provides you with an agentless backup solution. Manual or
scheduled backup job is performed on the backup server (i.e. AhsayCBS User Web Console); you
do not need to install a backup agent on your personal computer in order to backup your data on
cloud storages. The advantages of agentless backup technology make it a good option for users
who want to simplify the backup and restore management.
Run on Client
A Run on Client Office 365 backup set provides you with an agent-based backup solution. Manual
or scheduled backup job is performed on the client computer (i.e. AhsayACB); you need to install a
backup agent on your personal computer in order to back up your data on cloud storages. The
advantages of agent-based backup technology make it a good option for users who want to have
more control on individual backup / restore and resources management.
Comparison between Run on Server and Run on Client
With both Run on Server (agentless) and Run on Client (agent-based) backup options available
and the freedom to use different setting on different backup sets according to your needs, our
backup solution offers you with high level of flexibility and efficiency for Office 365 backup and
restore.
Below is the comparison between backup and restore job Run on Server and Run on Client.
Run on Server
(AhsayCBS User Web Console)
Run on Client
(AhsayACB)
Installation
No need to install the client backup
agent on your computer or upgrade
it when a newer version becomes
available, which can fulfill some
regulatory requirements of
compliance during backup or
Need to install the latest version
of AhsayACB on computer with
internet access for connection to
Office 365 account.
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restore.
Only a web browser and internet
connection are needed.
Backup
Backup operation of all users are
performed on the backup server,
which means multiple jobs may run
at the same time leading to slower
performance.
Backup period will be shorter as the
backup data are transferred directly
from Office 365 to AhsayCBS
backup server.
Backup destination is restricted to
AhsayCBS backup server.
Backup job is performed on your
computer with resources that is
dedicated to yourself.
In the event of a failure to a
single backup agent, it fails in
isolation to other users’
environment.
Backup period will be longer as
the backup data are transferred
from Office 365 to AhsayACB,
then to AhsayCBS backup
server.
Backup destination can be
AhsayCBS backup server, local
and cloud drive and FTP.
Large
Number of
User
Backup
Sets
Backup of large number of user
backup set may take more time. As it
will increase the AhsayCBS server
load a lot if run multiple user backup
sets concurrently and may affect the
server performance, so it will make
backup speed slower and period
longer.
Backup of large number of user
backup sets may take less time.
As backup sets can be run
concurrently over several
machines as distributed solution,
the resource will be more and
will make backup speed faster
and period shorter.
Cost
Do not require provision of additional
Windows machine.
May require the provision of an
additional Windows machine.
Restore
Restore operation of all users are
performed on the backup server
which may have multiple jobs to run
at the same time, resulting in slower
performance.
Restore period should be shorter as
the backed-up items are transferred
directly from AhsayCBS backup
server to Office 365.
Restore job is performed on your
computer with resources that is
dedicated to yourself.
In the event of a failure to a single
backup agent, it fails in isolation
to other users’ environment.
Restore period should be longer
as the backed-up items are
transferred from AhsayCBS
backup server to AhsayACB first
and then to Office 365.
Differences between a Run-on-Server and Run-on-Client Backup Set
The following table summarizes the differences in backup options available for a Run on Server or
Run on Client, and the tool to use (client agent or user web console) when performing a backup and
restore:
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Run on Server
Office 365 Backup Set
Run on Client
Office 365 Backup Set
General Settings
Yes
Yes
Backup Source
Yes
Yes
Backup Schedule
Yes
Yes
Continuous Backup
Yes
Yes
Destination
Yes (Restricted to AhsayCBS and
Predefined destination)
Yes
In-File Delta
Yes
Yes
Retention Policy
Yes
Yes
Command Line Tool
N/A
Yes
Reminder
N/A
Yes
Bandwidth Control
Yes
Yes
IP Allowed for Restore
N/A
Yes
Other
Yes
Yes
To Run a Backup
AhsayCBS User Web Console Only
AhsayACB
To Run a Restore
AhsayCBS User Web Console Only
AhsayACB
Fast and Efficient
We understand that backup could be a time and resources consuming process, which is why
AhsayACB is designed with advanced technologies to make backup a fast and efficient process.
We also understand that you may wish to run backup at a specified time interval of your choice,
that’s why we also allow you to set your own backup schedules so that you can take full control of
the time when to perform backup.
Multi-threading – this technology utilizes the computing power of multiple CPU cores for
creating multiple backup and restore threads to produce fast backup and restore performance.
The default setting for Office 365 backup sets supports
Backup of 4 users concurrently (4 threads).
For each of the 4 users, now supports a maximum 4 items concurrently (4 threads).
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For Agentless Option:
For Agent-based Option:
As shown the technology translate into a total of 16 concurrent threads.
Index File Structure – The index file structure has been re-designed to improve the backup
and restore performance.
Each Office 365 user will have its own individual index file instead of a single index file for all
users within the backup set.
This new design eliminates any potential I/O performance bottlenecks when the index files
are updated during each backup job, which can occur when using single index file structure
for multi-thread concurrent backup.
Block Level Incremental Backup – this technology breaks down the backup files into
multiple blocks and only the changed blocks will be backed up each time.
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Backup of Selected Items
To back up the Office 365 user accounts, the backup resources can be user level, site collection
level and even item level.
Flexible backup options:
Only select the required users, specific site collection or items for backup.
Flexible restore options:
Restore all the users or just one user or restore the whole site collection or just one site or
restore the whole user contents or just one item.
Restore items to the original location or an alternate location.
High Level of Security
We understand your Office 365 users may contain sensitive information that requires to be protected,
that is why your backup data will be encrypted with the highest level of security measure.
Un-hackable Encryption Key – to provide the best protection to your backup data, you
can turn on the encryption feature which will be default encrypt the backup data locally with
AES 256-bit truly randomized encryption key.
Encryption Key Recovery – Furthermore, we have a backup plan for you to recover your
encryption key in case you have lost it. Your backup service provider can make it
mandatory for you to upload the encryption key to the centralized management console, the
encryption key will be uploaded in hashed format and will only be used when you request
for a recovery.
Centralized Management Console
Our enriched features on the centralized web console offers you a one-stop location for monitoring
and managing your backup and restore. Below is an overview of what you can do with it. For more
details regarding the setup and operations of the centralized management console, refer to the
AhsayCBS v8 Administrator’s Guide for details.
Create/ update/ delete backup set
Restore backup set
Configure user settings
Configure backup settings
View and download backup and restore reports
Monitor backup and restore live activities
Monitor storage statistic
Cloud Destinations Backup
To offer you with the highest flexibility of backup destination, you can now back up Office 365 user
to a wide range of cloud storage destinations. Utilizing cloud destination backup gives you an extra
layer of protection in the event of a local drive corruption, where you will still be able to retrieve data
from the cloud destination.
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Below is a list of supported cloud destinations.
Aliyun (阿里云) *
Google Drive
Amazon S3
Amazon Cloud Drive
Google Cloud Storage
CTYun (中国电信天翼
)*
AWS S3 Compatible
Cloud Storage
Microsoft OneDrive /
OneDrive for Business
Rackspace
OpenStack
Microsoft Azure
Dropbox
FTP
SFTP
OneDrive
Higher Reliability
The implementation of one index file per user can significantly improve the overall resilience of
backup and restore from index related issues.
For example, if a single index file corrupted, it will only affect corresponding user, while other users
selected for backup are unaffected.
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About This Document
What is the purpose of this document?
This document aims at providing all necessary information for you to get started with setting up your
system for Office 365 backup and restore, followed by step-by-step instructions on creating backup
set, running backup job and restoring backed up data, using both the AhsayACB and AhsayCBS
Web User Console.
The document can be divided into 3 main parts.
Part 1: Preparing for Office 365 Backup & Restore
Requirements
Requirements on hardware & software for installation
Best Practices and Recommendations
Items recommended to pay attention to before backup and restore
Part 2: Performing Office 365 Backup
Logging in to Client Agent or User Web Console
Log in to AhsayACB or User Web Console
Creating a Backup Set
Create a backup set using AhsayACB or User Web Console
Running a Backup Set
Run a backup set using the AhsayACB or User Web Console
Part 3: Restoring Office 365 Backup
Restoring a Backup Set using AhsayACB & User Web Console
Restore a backup using the AhsayACB and User Web Console
What should I expect from this document?
After reading through this documentation, you can expect to have sufficient knowledge to set up
your system to backup Office 365 on AhsayACB, as well as to carry out an end-to-end backup and
restore process.
Who should read this document?
This documentation is intended for backup administrators and IT professionals who are responsible
for the Office 365 backup and restore.
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2 Preparing for Backup and Restore
Hardware Requirement
To achieve the optimal performance when AhsayACB is running on your machine, refer to the
following article for the list of hardware requirements.
FAQ: Ahsay Hardware Requirement List (HRL) for version 8.1 or above
Software Requirement
Make sure the operating system where you have the Office 365 installed is compatible with the
AhsayACB. Refer to the following article for the list of compatible operating systems and application
versions.
FAQ: Ahsay Software Compatibility List (SCL) for version 8.1 or above
Antivirus Exclusion Requirement
To optimize performance of AhsayACB on Windows, and to avoid conflict with your antivirus
software, refer to the following Wiki article the list of processes and directory paths that should be
added to all antivirus software white-list / exclusion list:
FAQ: Suggestion on antivirus exclusions to improve performance of Ahsay software on Windows
NOTE
The bJW.exe process is automatically added to Windows Defender exclusion list for Windows 10 and 2016,
during installation / upgrade via installer or upgrade via AUA.
Other Requirements
AhsayACB Installation
For agent-based backup and restore, make sure that the latest version of AhsayACB is
installed on your computer with Internet access for connection to your Office 365
account.
User should also stay up-to-date when newer version of AhsayACB is released. To get
our latest product and company news through email, please subscribe to our mailing list.
http://www.ahsay.com/jsp/en/home/subscribe_mail_list.jsp
Add-on Module Requirement
Make sure that the Office 365 Backup feature has been enabled as an add-on module
in your AhsayACB user account and there is enough Office 365 Backup license quota
to cover the backup of your users.
Please contact your backup service provider for more details. Below is a sample screen
shot of an AhsayACB User with an add-on module of Office 365 with two (2) licenses.
NOTE
Please be reminded that a maximum of two modules is allowed for Office 365 Backup on
AhsayACB. If you wish to add extra module, consider using AhsayOBM instead. Please
contact your backup service provider for more details.
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Access for AhsayCBS User Web Console
It is now possible to perform agentless backup and restore, which can be done via the
AhsayCBS User Web Console without using the AhsayACB client agent. In order to
access the User Web Console, make sure you have Internet connection and a web
browser installed on your computer or mobile device.
AhsayACB Licenses
AhsayACB licenses are calculated on a per device basis:
For Agent-based:
i. To backup users with one (1) backup client computer
Example: If one AhsayACB is installed then, one AhsayACB license is required.
ii. To backup users with multiple backup client computers, the number of
AhsayACB licenses required is equal to the number of devices.
For Agentless:
i. To backup users using AhsayCBS User Web Console, one AhsayACB license is
required.
Backup Quota Requirement
Make sure that your AhsayACB user account has sufficient quota assigned to
accommodate the storage of the Office 365 users for the new backup set and retention
policy.
Please contact your backup service provider for details.
Continuous Backup Module
The Continuous backup add-on module is required if would like to enable the
continuous backup feature.
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Java Heap Size
The default Java heap size setting for AhsayACB is 2048 MB / 2.048 GB. To avoid any
inconveniences and ensure smooth operation when performing Office 365 backup, it is
highly recommended to allot extra memory.
Below is the table for the memory requirement:
Per OneDrive
Account
100 MB
Note: The memory requirement is dependent on the number of OneDrive or Personal
Sites selected for backup.
NOTE:
The Java heap size to be configured should not exceed 2/3 of the RAM available, to
allow sufficient resources for the operating system.
Office 365 Subscription Plan
The following subscription plans with Office 365 email services are supported to run
backup and restore on AhsayACB or AhsayCBS User Web Console.
Office 365 Business Essentials
Office 365 Business Premium
Office 365 Education
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E4
Office 365 Enterprise E5
Office 365 Education
Office 365 Subscription Status
Make sure your Office 365 subscription with Microsoft is active in order to enjoy all
privileges that come along with our backup services. If your account has expired, renew
it with Microsoft as soon as possible so that you can continue enjoy the Office 365
backup services provided by Ahsay.
When your account is expired, depending on your role, certain access restrictions will
be applied to your account. Refer to the URL below for more details.
Microsoft Office 365 Subscription Status
Granting Permission for Application Impersonation & Mail Search
This permission allows users added under the Members section of the Discovery
Management group (refer to the previous section for setup) to back up and/or restore
user item(s) not only for their own account, but also the accounts of other users in the
same Members section. To grant permission for this feature, you have to add the
Application Impersonation & Mail Search role by following the steps below.
ii. Open https://outlook.office365.com/ecp
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iii. Login to the Office 365 admin center as an account administrator.
iv. Select the permissions menu on the left, then double click on Discovery
Management on the right.
v. Click the + icon under the Role section.
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vi. Select the ApplicationImpersonation&MailSearch role, then click the add
button. Click OK afterward.
vii. Click Save to confirm and exit the setting.
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Supported Services
Below are the supported services of Office 365 Backup module. It is also specified in the table some
services that are currently not yet supported by the Office 365 Backup module.
Note: If you wish to backup SharePoint Sites you have to use the AhsayOBM.
Refer to this link for the AhsayOBM v8 User Guide - Office365 Backup & Restore for Windows.
Services
Supported
?
Services
Supported
?
Outlook
OneDrive
SharePoint
×
Microsoft
Teams
×
Yammer
×
Microsoft
Stream
×
Power BI
×
Microsoft
Power
Apps
×
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Below are the supported Outlook Mailbox types of Office 365 Backup.
Outlook Mailbox
Item
Supported?
Item
Supported?
User mailbox
Room Mailbox
Public Folder
Equipment Mailbox
Public Folder Mailbox
Shared Mailbox
Below are the items that you can backup or restore from an Outlook mailbox.
Folder Level
Item
Supported?
Item
Supported?
Inbox
RSS Feeds
Drafts
Junk Email
Sent Items
Tasks
Deleted Items
Calendar
Archive
Contacts
Notes
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Below are the items that you can backup or restore from OneDrive.
OneDrive
Item
Supported?
Item
Supported?
Folders
Files
Access Permissions
Albums
×
Recycle Bin
×
Tags
×
Below are the items from the Public Folder that you can backup and restore from an Office 365
backup set.
Public Folder
Item
Supported?
Item
Supported?
Folders
Files
Limitation
For backup and restoration of Office 365 backup set, there is some limitation.
1. AhsayACB and AhsayCBS User Web Console currently do not support Office 365 user
accounts with enabled Multi-Factor Authentication (MFA). If you are trying to backup Office
365 user accounts with MFA enabled, you have to disable it.
2. Restore filter using AhsayCBS User Web Console is not yet supported.
3. Restore to Local Machine is not supported using AhsayCBS User Web Console. It is only
available using AhsayACB.
4. Supports Backup up to 2 accounts
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Each AhsayACB backup user account supports backup of a maximum of TWO Office 365
personal accounts.
Consider using AhsayOBM instead if you wish to back up for more than two Office 365
accounts. Contact your backup service provider for further details. Click here to read the
AhsayOBM v8 User Guide - Office365 Backup & Restore for Windows.
Best Practices and Recommendations
The following are some best practices or recommendations we strongly recommend you to follow
before you start any Office 365 backup and restore.
Temporary Directory Folder Location (For backup and restore running on
AhsayACB only)
Temporary directory folder is used by AhsayACB for storing backup set index files and
any incremental or differential backup files generated during a backup job. To ensure
optimal backup/restoration performance, it is recommended that the temporary
directory folder is set to a local drive with sufficient free disk space.
Performance Recommendations
Consider the following best practices for optimized performance of the backup
operations:
Enable schedule backup jobs when system activity is low to achieve the best
possible performance.
Perform test restores periodically to ensure your backup is set up and
performed properly. Performing recovery test can also help identify potential
issues or gaps in your recovery plan. It's important that you do not try to make
the test easier, as the objective of a successful test is not to demonstrate that
everything is flawless. There might be flaws identified in the plan throughout the
test and it is important to identify those flaws.
Set Backup Destination
After creating the backup set-in Run-on Client mode on AhsayCBS user web console,
please remember to login AhsayACB to set the backup destination if you want the
backup destination to be Local/ Mapped Drive/ Removable Drive.
Backup Destination
To provide maximum data protection and flexible restore options for agent-based
backup, it is recommended to configure:
At least one offsite or cloud destination
At least one local destination for fast recovery
Login AhsayACB
After modifying the backup schedule setting or Continuous Backup setting of the Run
on Client backup set on AhsayCBS user web console, please remember to login to the
AhsayACB client once to synchronize the changes immediately.
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3 Login to AhsayACB / AhsayCBS User Web
Console
Login to AhsayACB
1. Login to the AhsayACB application user interface. Double click the AhsayACB desktop
icon to launch the application.
2. Enter the Login name and Password of your AhsayACB account.
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3. Click Show advanced option to configure the Backup Server and Proxy details if
necessary.
4. Click OK afterward to login to AhsayACB.
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Login to AhsayCBS User Web Console
1. Login to the AhsayCBS web console at
https://backup_server_hostname:port
Note: Contact your service provider for the URL to connect to the web console if necessary.
Enter the Login Name and Password of your AhsayACB account
2. Click LOGIN afterward to login to the web console.
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4 Creating an Office 365 Backup Set
Creating a Backup Set on AhsayACB
3. In the AhsayACB main interface, click Backup Sets.
4. Click the “+” icon next to Add new backup set.
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5. Enter a Name for your backup set and select Office 365 Backup as the Backup set type.
6. Enter the user name and password of your Office 365 account, choose the region for the
account and then press Test to validate the account.
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Test completed successfully shows when the validation is successful. Press Next to
proceed to the next step.
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7. In the Backup Source menu, select the desired user account and content folder for
backup.
Enable the Show mails checkbox at the bottom left corner if you would like to choose
individual mail item for backup.
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8. In the Schedule menu, configure a backup schedule for backup job to run automatically at
your specified time interval. Slide the on/off button to turn on this feature, then click Add
new schedule to add a new schedule, then click Next to proceed afterward.
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9. In the Destination menu, select a backup destination where the backup data will be stored.
Click the “+” icon next to Add new storage destination / destination pool.
NOTE
For more details on Backup Destination, refer to the following Wiki article for details:
http://wiki.ahsay.com/doku.php?id=public:8002_faq:faq_on_backup_destination
10. Select storage destinations.
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You can choose a storage combination of the Local/Mapped drive/Removable Drive, Cloud
storage or FTP. Click OK to proceed when you are done with the settings.
If you have chosen the Local/Mapped Drive/Removable Drive option, click
Change to browse to a directory path where backup data will be stored, then
click Test to validate the path. Test completed successfully shows when the
validation is done.
If you have chosen the Cloud Storage, select from the destination storage then
click OK.
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11. You can add multiple storage destinations. The backup data will be uploaded to all the
destinations you have selected in the order you added them. Press the icon to
alter the order. Click Next to proceed when you are done with the selection.
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12. In the Encryption window, the default Encrypt Backup Data option is enabled with an
encryption key preset by the system which provides the most secure protection.
You can choose from one of the following three Encryption Type options:
Default – an encryption key with 44 alpha numeric characters will be randomly
generated by the system
User password – the encryption key will be the same as the login password of your
AhsayACB at the time when this backup set is created. Please be reminded that if
you change the AhsayACB login password later, the encryption keys of the backup
sets previously created with this encryption type will remain unchanged.
Custom – you can customize your encryption key, where you can set your own
algorithm, encryption key, method and key length.
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NOTE
For best practice on managing your encryption key, refer to the following Wiki article.
http://wiki.ahsay.com/doku.php?id=public:5034_best_practices_for_managing_encryption_key
Click Next when you are done setting.
13. If you have enabled the Encryption Key feature in the previous step, the following pop-up
window shows, no matter which encryption type you have selected.
The pop-up window has the following three options to choose from:
Unmask encryption key – The encryption key is masked by default. Click this
option to show the encryption key.
Copy to clipboard – Click to copy the encryption key, then you can paste it in
another location of your choice.
Confirm – Click to exit this pop-up window and proceed to the next step.
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14. If you have enabled the scheduled backup option, you will be prompted to enter the
User Name and Password of the Windows account that will be running the backup.
15. Click Next to create the backup set.
16. The following screen is displayed when the new Office 365 backup set is created
successfully.
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Create a Backup Set on User Web Console
1. Log in to the User Web Console according to the instructions in Login to User Web
Console.
2. Click the User icon on the User Web Console landing page.
3. On the Backup Set menu, click the + icon highlighted to create a bcakup set.
4. Select the type as Office 365 Backup, then name the backup set.
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5. On the same menu under Run on, select Server to create a run on server (agentless
backup) backup set or Client to create a run on client (agent-based backup) backup set.
Server - If you choose to run the backup set on the CBS server, you won’t be able to
back up, restore or manage your backups on the AhsayACB once the backup set is
created.
Client - If you choose to run the backup set on the AhsayACB, you won’t be able to
back up, restore or manage your backups on the AhsayCBS Web Management
Console once the backup is created.
NOTES
1. This setting CANNOT be altered once the backup set is created. If you wish to change
the backup method later, you will have to create a new backup set and start over the
configurations again.
2. For backup sets created in Run on Server backup type, the backup destination is
restricted to AhsayCBS by default and cannot be altered. If you wish to back up to
other destinations, backup sets should be created in Run on Client backup type
instead.
6. Enter the user name and passowrd of your Office 365 account, choose the region for the
account and then press Test to verify the account.
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7. Press the icon at the bottom right corner to proceed when you are done settings.
8. Select the Backup Source in this menu. Click on the folder or individual file you would like
to back up.
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9. Press at the bottom right corner to proceed when you are done with the selection.
10. If you would like the backup set to run at a specified time interval of your choice, turn this
feature on by sliding the on/off switch in the Schedule menu.
If you choose to turn this feature on, you may configure the following items.
Name of the scheduled backup
Backup schedule type
Backup start time
Run Retention Policy after backup
Click the icon at the bottom right corner to confirm the backup schedule once you finish
setting.
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11. This step is only for user who has chosen to Run the backup set on Client in step 5.
If you have chosen to Run on Server, the backup destination is preset to the AhsayCBS or
Predefined Destination.
You can choose one backup destination and skip to step 12.
If you have chosen to Run the backup set on Client.
To define the backup destination, there are two options:
In this menu, you can choose the Predefined Destination set by your backup service
provider. Click to display the available destinations. Mark the checkbox of your
desired destination.
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Click at the bottom right corner to confirm your selection.
If you would like to choose other backup destination other than the Predefined
Destination, proceed to the next step without making any setting here. You will have
to complete this backup set creation first, then log in to the AhsayACB and configure
the backup destination from there. For further details, refer to Appendix A Setting
Backup Destination on AhsayACB for Backup Created on User Web Console.
Press at the bottom right corner to proceed when you are done with the setting.
12. By default, the Encrypt Backup Data option is enabled with the Encryption Type preset as
Default which provides the most secure protection.
You can choose from one of the following three Encryption Type options:
Default (Machine Generated Random) – an encryption key with 44 alpha numeric
characters will be randomly generated by the system
User password – the encryption key will be the same as the login password of
your AhsayACB at the time when this backup set is created. Please be reminded
that if you change the AhsayACB login password later, the encryption keys of the
backup sets previously created with this encryption type will remain unchanged.
Custom – you can customize your encryption key, where you can set your own
algorithm, encryption key, method and key length.
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Note: For best practice on managing your encryption key, refer to the following
Wiki article:
http://wiki.ahsay.com/doku.php?id=public:5034_best_practices_for_managing_encr
yption_key
Click the green icon at the bottom right corner to confirm the backup schedule once
you finish setting.
13. Click the icon at the bottom right corner to confirm creating this backup set.
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5 Overview of Office 365 Backup Process
The following steps are performed during an Office 365 backup job:
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6 Running Backup Job
Start a Manual Backup in AhsayACB
1. Login to AhsayACB according to the instructions in Login to AhsayACB.
2. Click the Backup icon on the main interface of AhsayACB.
3. Select the backup set which you would like to start a backup for.
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4. If you would like to modify the In-File Delta type, Destinations and Retention Policy Settings,
click Show advanced option.
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5. Click Backup to start the backup.
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6. Check the log of your backup by clicking this icon . It will show you the log of your
backup with corresponding date and time.
To view the report, go to the Report > Backup
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In this Backup Report screen, you can see the backup set with corresponding destination,
completion date and time, and status.
Click the backup report and the summary of the backup will be displayed. You can also
click the View Log, this will redirect you to the log summary of your backup.
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You can also search for backup reports from a specific period of date. For
example, we have the From date which is, 01 Mar 2019 and the To date
which is, 18 Mar 2019. Then click the Go button to generate the available
reports.
If this is a valid range of dates then backup reports will be displayed unless
there were no backup running on the specified dates. A message of No
records found will also be displayed.
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Start a Manual Backup on the User Web Console
1. Log in to the User Web Console according to the instructions in Login to User Web
Console.
2. Click on the User icon.
3. Under the Backup Set > Manage Backup Set menu, you should see the backup set you
have created.
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4. Click the drop-down menu on the backup set that you would like to start a backup for.
Select Backup and then click Run.
5. Modify the In-file Delta type and Rentention Policy settings if necessary.
6. Click the icon at the bottom right corner to start the backup.
7. You will see the status showing Backup is Running when the backup is in progress.
8. If you want to monitor the backup status, you need to go to Live Activities to watch the
process.
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7 Restoring Office 365 Backup Set
Prior performing the restoration, it is best to be knowledgeable on the options of AhsayACB can
offer. Below are brief descriptions of the said features for you to be familiarize with and utilize each
function. After this quick walkthrough you will see the step-by-step instructions with corresponding
screen shots on how to restore your data using the following options below.
For Office 365, you can restore items from,
Outlook
OneDrive
Personal Site
Public Folders
Those items can be restored to,
Local Machine
Restore your data to your local computer where the AhsayACB is running. On the other
hand, there’s a limitation when using restore to local machine, all the outlook items that
you wanted to restore is not supported as this can only be restored on another Office
365 account.
Original Location
Restore your data to the original Office 365 account.
Alternate Office 365 Account
Last but not the least, you can restore your data to an alternate Office 365 account that
has a different domain.
Example:
Original Office 365 Account: TestAccountABC@onecompany
Alternate Office 365 Account: SampleAccountXYZ@twosquaretower
Explanation:
As you can see on the above example, we have two (2) Office 365 accounts with
different domain. The Original Office 365 account is what we used as the source of our
backup and can also use as the original location for restoration. For the alternate Office
365 account, we need to use another Office 365 account that has a different domain.
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Restore Backup with AhsayACB
1. Login to AhsayACB according to the instructions in Login to AhsayACB.
2. Click the Restore icon on the main interface of AhsayACB.
3. Select the backup set that you would like to restore.
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4. Select the backup destination that you would like to restore backed-up items to. In our
screenshot below, we have three (3) options namely, AhsayCBS, GoogleDrive-1, and
Local-1.
5. Select the item(s) you would like to restore. You can also choose to restore backed up file
from a specific backup job of your choice using the Select what to restore drop-down
menu at the top. Click Next to proceed when you are done with the selection.
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6. Select the destination you would like the items to be restored.
Local machine
Tick the Restore to local computer checkbox and click Next to proceed.
Click the Browse button to select a path on where you want the items to be restored on
your local computer. Make sure it has enough space to accommodate your restoration.
Also click the Show advanced option to configure other restore settings.
Verify checksum of in-file delta files during restore
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By enabling this option, the checksum of in-file delta files will be verified during the restore process.
This will check the data for errors during the restore process and create a data summary of the in-
file delta files which will be included in the report.
Click Next to proceed.
Select the temporary directory for storing temporary files, such as delta files when they
are being merged, click Restore to start the restoration.
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Restore is completed. Click the to show the log of the restoration.
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To check if the files from OneDrive are fully restored in the location machine on the
selected directory which is C:\Users\Administrator\Documents, go to the Documents
folder. There should be an available Office 365 folder.
Open the Office 365 folder and you will see a Users folder. This includes the selected
Office 365 user account which is carven.tsang@cloudbacko.biz and when you open the
Office 365 user account folder, you will see the OneDrive folder.
Click the OneDrive folder and you will see the TestFiles folder.
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Inside the TestFiles folder are files we have restored from OneDrive. This includes
Images, Microsoft Excel, Microsoft Word, PowerPoint Presentation, and Text.
Here is a preview of one of restored files from OneDrive.
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Original Location
Select the item(s) you would like to restore. You can also choose to restore backed up
file from a specific backup job of your choice using the Select what to restore drop-
down menu at the top. Click Next to proceed when you are done with the selection.
Choose from the following two (2) options on where you want your items to be restored.
Select the Original location.
Also click the Show advanced option to configure other restore settings.
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Verify checksum of in-file delta files during restore
By enabling this option, the checksum of in-file delta files will be verified during the restore process.
This will check the data for errors during the restore process and create a data summary of the in-
file delta files which will be included in the report.
Click Next to proceed.
Select the temporary directory for storing temporary files, such as delta files when they
are being merged, click Restore to start the restoration
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Restore is completed. Click the to show the log of the restoration.
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To check if the mails from Outlook, files from OneDrive, sites from Personal Sites, and
files and folders from Public Folder are fully restored in the original location, login and
check the files. As you can see on our example screen shot below, Yuk Support is
logged in and the Inbox from Outlook, TestFiles folder from OneDrive, testfolder under
Personal Sites, and Pub-Test folder under Public Folder are available.
Open the TestFiles folder to check if the files are completely restored.
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Here is a preview of one of the restored files from OneDrive.
Here is the testfolder from the Personal Site. Open the testfolder to see the content.
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Here is the Pub-Test folder from the Public Folder.
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Alternate Office 365 Account
Select the item(s) you would like to restore. You can also choose to restore backed up
file from a specific backup job of your choice using the Select what to restore drop-
down menu at the top. Click Next to proceed when you are done with the selection.
Choose from the following three (3) options on where you want your items to be restored.
Select the Alternate Office 365 Account.
Input the Username and Password and choose the region for the other Office 365
account and press Test to validate the account.
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Choose from the following Region:
Test completed successfully shows when the validation is successful, then click Next
to continue.
Also, click the Show advanced option to configure other restore settings.
Verify checksum of in-file delta files during restore
By enabling this option, the checksum of in-file delta files will be verified during the restore process.
This will check the data for errors during the restore process and create a data summary of the in-
file delta files which will be included in the report.
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Click Next to proceed.
Select the temporary directory for storing temporary files, such as delta files when they
are being merged, click Restore to start the restoration
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Restore is completed. Click the to show the log of the restoration.
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To check if the mails from Outlook, files from OneDrive, sites from Personal Sites, and
files and folders from Public Folder are fully restored in the alternate office 365 account,
login and check the files. As you can see on our example screen shot below, Yuk
Support is logged in and the Inbox from Outlook, TestFiles folder from OneDrive,
testfolder under Personal Sites, and Pub-Test folder under Public Folder are available.
Open the TestFiles folder to check if the files are completely restored.
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Here is a preview of one of the restored files from OneDrive.
Here is the testfolder from the Personal Site. Open the testfolder to see the content.
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Here is the Pub-Test folder from the Public Folder.
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Restore Backup with User Web Console
1. Log in to the User Web Console according to the instructions in Login to User Web
Console.
2. Click on the User icon.
3. You should see the backup set you would like to restore under Backup Set > Manage
Backup Set. Click on the drop-down menu on the backup set you would like to restore,
then select Restore and click Run.
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4. Select the items that you would like to restore. You can also choose to restore backed up
mail items from a specific backup job of your choice using the Select What to Restore
drop-down menu.
5. Select the destination you would like the items to be restored.
Original Location
Choose from the following two (2) options on where you want your items to be restored.
Select the Original location.
Also click the Show advanced option to configure other restore settings.
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Verify checksum of in-file delta files during restore
By enabling this option, the checksum of in-file delta files will be verified during the restore process.
This will check the data for errors during the restore process and create a data summary of the in-
file delta files which will be included in the report.
Click to start the restoration.
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To check if the mails from Outlook, files from OneDrive, sites from Personal Sites, and
files and folders from Public Folder are fully restored in the original location, login and
check the files. As you can see on our example screen shot below, Carven is logged in
and the Inbox from Outlook, TestFiles folder from OneDrive, testfolder under Personal
Sites, and Pub-Test folder under Public Folder are available.
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Open the TestFiles folder to check if the files are completely restored.
Here is a preview of one of the restored files from OneDrive.
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Here is the testfolder from the Personal Site. Open the testfolder to see the content.
Here is the Pub-Test folder from the Public Folder.
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Alternate Office 365 Account
Choose from the following two (2) options on where you want your items to be restored.
Select the Alternate Office 365 Account.
Input the Username and Password and choose the region for the other Office 365
account.
Choose from the following Region:
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Verify checksum of in-file delta files during restore
By enabling this option, the checksum of in-file delta files will be verified during the restore process.
This will check the data for errors during the restore process and create a data summary of the in-
file delta files which will be included in the report.
Press Test to validate the account. An alert message with OK message will show when
the validation is successful, then click OK to continue.
Click to start the restoration.
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To check if the mails from Outlook, files from OneDrive, sites from Personal Sites, and
files and folders from Public Folder are fully restored in the alternate office 365 account,
login and check the files. As you can see on our example screen shot below, Yuk
Support is logged in and the Inbox from Outlook, TestFiles folder from OneDrive,
testfolder under Personal Sites, and Pub-Test folder under Public Folder are available.
Open the TestFiles folder to check if the files are completely restored.
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Here is a preview of one of the restored files from OneDrive.
Here is the testfolder from the Personal Site. Open the testfolder to see the content.
Here is the Pub-Test folder from the Public Folder.
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Restore Filter with AhsayACB
This search feature allows you to search files, folders, and mails. For Office 365, these items can be
search from Users and Public Folders.
For Users, you can search from Outlook, OneDrive, and Personal Site.
To make it more flexible, the search feature offers filtering. You can add additional pattern upon
searching. Pattern includes the following criteria:
Contains
These are Directories, Files, Folders, and Mails with the name containing the specific
letter or word.
Exact
These are Directories, Files, Folders, and Mails with the exact or accurate name.
Start With
These are Directories, Files, Folders, and Mails with the name starting with a specific
letter or word.
Ends With
These are Directories, Files, Folders, and Mails with the name ending with a specific
letter or word.
It also has the Match Case function, which serves as an additional accuracy when searching for any
specific directories, files, folders, and mails.
For more detailed examples using the restore filter on AhsayACB, refer to Appendix B: Example
Scenarios for Restore Filter using AhsayACB.
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1. Login to AhsayACB according to the instructions in Login to AhsayACB.
2. Click the Restore icon on the main interface of AhsayACB.
3. Select the backup set that you would like to restore.
4. Select the backup destination that you would like to restore backed-up items to.
5. Select the item(s) you would like to restore. You can also choose to restore backed-up file
from a specific backup job of your choice using the Select what to restore drop-down menu at
the top. Click Next to proceed.
Click the Search located below the Restore to local computer checkbox.
Change the path if you want to restore items from other location. Click the Change button
then click OK to proceed.
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If you are going to search for specific mails, then click the Outlook to expand for more
selection. In our example below, Inbox of yuk.support@cloudbacko.biz is selected.
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OR
If you are going to search for specific files and/or folders, then click the OneDrive to expand
for more selection. In our example below, testBigFile-backup folder in OneDrive is selected.
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Tick the Search subfolders checkbox if you want to include available subfolders upon
searching.
Select from the following kind of files you want to search.
Files and Folders
Files only
Folders only
Mail – Subject
Mail – From
Mail – To
Mail – CC
Mail – BCC
Mail – Received Date
Mail – Sent Date
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Select from the following type of filtering you want to search.
Contains
Exact
Starts With
Ends With
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Enter a pattern you want and Tick the Match Case checkbox if you want to accurately search
for a specific file.
Click the Search button and the result will be displayed.
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Check all the items or check a specific mail that you want and click OK to proceed and you
will return to the restore main screen.
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8 Contacting Ahsay
Technical Assistance
To contact Ahsay support representatives for technical assistance, visit the following website:
https://www.ahsay.com/jsp/en/contact/kbQuestion.jsp
Also use the Ahsay Wiki for resource such as Hardware Compatibility List, Software Compatibility
List, and other product information:
http://wiki.ahsay.com/doku.php?id=public:home
Documentation
Documentations for all Ahsay products are available at:
https://www.ahsay.com/jsp/en/home/index.jsp?pageContentKey=ahsay_downloads_documentation
_guides
You can send us suggestions for improvements or report on issues in the documentation, by
contacting us at:
https://www.ahsay.com/jsp/en/contact/kbQuestion.jsp
Please specify the specific document title as well as the change required/suggestion when
contacting us.
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Appendix
Appendix A Setting Backup Destination on AhsayACB for
Backup Set Created on User Web Console
You need to read the instructions below only if you:
Have created a backup set on AhsayCBS User Web Console; AND
Selected the backup set to Run on Client; AND
Have not selected any Predefined Destination in the backup creation process on the User
Web Console
-OR-
Have selected a Predefined Destination in the backup creation process on User Web Console
but wish to add additional backup destination other than the predefined destination
1. Log in to AhsayACB according to the instructions in Login to AhsayACB.
2. In the AhsayACB main interface, click Backup Sets.
3. Click the backup set which you wish to add backup destination to.
4. Click the Destination menu on the left side, then click the Add button on the right to add backup
destination.
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5. Select the storage type.
Single storage destination – the entire backup will be uploaded to one single destination
you selected under the Destination storage drop-down list. By default, the destination
storage is selected as CBS.
Destination pool – the backup will be spread over on the destinations you have selected.
Enter a Name for the destination pool and then click Add new storage destination to the
pool to select the desired storage destinations.
You can choose a storage combination of the Local/Mapped drive/Removable Drive,
Cloud storage or FTP. Click OK to proceed when you are done with the settings.
If you have chosen the Local/Mapped Drive/Removable Drive option, click Change to
browse to a directory path where backup data will be stored, then click Test to validate the
path. Test completed successfully shows when the validation is done.
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If you have chosen the Cloud Storage, click Test to log in to the corresponding cloud
storage service.
If you have chosen the FTP as the destination, enter the the Host, Username and
Password details.
6. You can add multiple storage destinations. The backup data will be uploaded to all the
destinations you have selected in the order you added them. Press the icon to alter the
order. Click Next to proceed when you are done with the selection.
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Appendix B: Example Scenarios for Restore Filter using AhsayACB
Scenarios No. 1: Items from Users
Example No. 1: Restore filter setting from an Office 365 user account’s outlook inbox
Location:
Office 365/Users/yuk.support@clouddbacko.biz/Outlook/Inbox
Search subfolders:
True
Kind:
Mail – Subject
Type:
Contains
Pattern:
Office 365 changes
Match Case:
True
Follow the step-by-step procedure indicated on Restore Filter with AhsayACB.
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Explanation:
All mails under Office 365/Users/yuk.support@cloudbacko.biz/Outlook/Inbox that has a
subject and contains ‘Office 365 changes’ with match case set to true will be included upon
performing search.
As you can see on the screen shot above, the result panel contains the Name of the mail,
Directory of the mails which are indicated In-Folder column, Size of each mails, and Date
Modified.
The restore filter setting includes the Search subfolder and Match case set to true. Meaning,
the filter will include all available subfolders in the Outlook Inbox upon searching. And it will
strictly search only the specified pattern and case which is the ‘Office 365 changes’.
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Example No. 2: Restore filter setting from an Office 365 user account’s OneDrive
Location:
Office 365/yuk.support@clouddbacko.biz/OneDrive
Search subfolders:
True
Kind:
Files and Folders
Type:
Exact
Pattern:
TestFiles
Match Case:
True
Follow the step-by-step procedure indicated on Restore Filter with AhsayACB.
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Explanation:
All files and folders under Office 365/Users/yuk.support@cloudbacko.biz/OneDrive that has
the exact pattern of ‘TestFiles’ with match case set to true will be included upon performing
search.
As you can see on the screen shot above, the result panel contains the Name of the mail,
Directory of the mails which are indicated In-Folder column, Size of each mails, and Date
Modified.
The restore filter setting includes the Search subfolder and Match case set to true. Meaning,
the filter will include all available subfolders in OneDrive upon searching. And it will strictly
search only the specified pattern and case which is the ‘TestFiles’.
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Example No. 3: Restore filter setting from an Office 365 user account’s personal site
Location:
Office 365/carven.tsang@clouddbacko.biz/Personal Site
Search subfolders:
True
Kind:
Files and Folders
Type:
contains
Pattern:
ppp
Match Case:
True
Follow the step-by-step procedure indicated on Restore Filter with AhsayACB.
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Explanation:
All personal site under Office 365/Users/yuk.support@cloudbacko.biz/Personal Site that has
the pattern that contains with ‘ppp’ with match case set to true will be included upon
performing search.
As you can see on the screen shot above, the result panel contains the Name of the mail,
Directory of the mails which are indicated In-Folder column, Size of each mails, and Date
Modified.
The restore filter setting includes the Search subfolder and Match case set to true. Meaning,
the filter will include all available subfolders in Personal Site upon searching. And it will strictly
search only the specified pattern and case which starts with ‘ppp’.
www.bobcloud.net
107
Scenarios No. 2: Items from Public Folders
Example No. 1: Restore filter setting from Public Folders
Location:
Office 365/Public Folder
Search subfolders:
True
Kind:
Files and Folders
Type:
Starts With
Pattern:
t
Match Case:
True
Follow the step-by-step procedure indicated on Restore Filter with AhsayACB.
www.bobcloud.net
108
www.bobcloud.net
109
Explanation:
All SharePoint sites under Office 365/Public Folders that has the pattern that starts with ‘A’
with match case set to true will be included upon performing search.
As you can see on the screen shot above, the result panel contains the Name of the mail,
Directory of the mails which are indicated In-Folder column, Size of each mails, and Date
Modified.
The restore filter setting includes the Search subfolder and Match case set to true. Meaning,
the filter will include all available subfolders in Public Folders upon searching. And it will
strictly search only the specified pattern and case which starts with ‘t’.