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Ahsay Online Backup Manager v7
Microsoft System State Backup and
Restore Guide
Ahsay Systems Corporation Limited
26 November 2018
This is the original Ahsay manual
Depending on the service you have with us, some of the content won’t be applicable to you.
Note:
We don’t supply the following services, Open direct, Run Direct,or Run on Server on our
BOBcloud service. These are only provided on our System Provider service.
All accounts must be created on our reseller portal https://portal.data-stor.net
Any Ahsay professional services are provided by them and not us.
Definitions:
Our Desktop version is named ACB \ AhsayACB in this manual.
Our Server version is named OBM \ AhsayOBM in this manual.
The AhsayCBS Web Console is mapped to our own portal https://portal.data-stor.net
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Copyright Notice
© 2018 Ahsay Systems Corporation Limited. All rights reserved.
The use and copying of this product is subject to a license agreement. Any other use is prohibited. No part of this publication
may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any
means without prior written consent of Ahsay Systems Corporation Limited Information in this manual is subject to change
without notice and does not represent a commitment on the part of the vendor, Ahsay Systems Corporation Limited does not
warrant that this document is error free. If you find any errors in this document, please report to Ahsay Systems Corporation
Limited in writing.
This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
Trademarks
Ahsay, Ahsay Cloud Backup Suite, Ahsay Online Backup Suite, Ahsay Offsite Backup Server, Ahsay Online Backup Manager,
Ahsay A-Click Backup, Ahsay Replication Server, Ahsay BackupBox Firmware, Ahsay Universal Backup System, Ahsay NAS
Client Utility are trademarks of Ahsay Systems Corporation Limited.
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Disclaimer
Ahsay Systems Corporation Limited will not have or accept any liability, obligation or responsibility whatsoever for any loss,
destruction or damage (including without limitation consequential loss, destruction or damage) however arising from or in
respect of any use or misuse of reliance on this document. By reading and following the instructions in this document, you
agree to accept unconditionally the terms of this Disclaimer and as they may be revised and/or amended from time to time by
Ahsay Systems Corporation Limited without prior notice to you.
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Revision History
Date
Descriptions
Type of modification
26 July 2016
First Draft
New
3 Feb 2017
Added instructions and screen shots for
Encryption key handling in Ch. 5.1
New
5 Apr 2017
Added Encryption Type option in Ch. 5.1 Create
a MS Windows System State Backup Set section
New
4 Sept 2017
Updated screen shot for Ch5.1
Modification
11 Jan 2018
Restructure the table of contents; Added
Introduction for Ch.1.1; Added requirements for
Windows XP/2003 and Windows 2008 and
newer releases for Ch2.3; Added Best Practice
and Recommendation for Ch.2.4; Added steps
and screen shot for Ch3, 5, 6;
New/ Modification
14 September 2018
Added requirement of Antivirus Exclusion for
Ch.2.3
New
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Table of Contents
1 Overview .........................................................................................................................................1
1.1 Introduction ................................................................................................................................1
1.2 What is this software?................................................................................................................1
1.3 About this document ..................................................................................................................1
1.3.1 Document Main Part ...........................................................................................................1
1.3.2 What should I expect from this document?.........................................................................2
1.3.3 Who should read this document? .......................................................................................2
2 Preparing for Backup and Restore..................................................................................................3
2.1 Hardware Requirement..............................................................................................................3
2.2 Software Requirement ...............................................................................................................3
2.3 Antivirus Exclusion Requirement ...............................................................................................3
2.4 Other Requirement and Limitation.............................................................................................3
2.4.1 For Windows XP and Windows Server 2003 ......................................................................3
2.4.2 For Windows Server 2008 and Newer Releases ................................................................6
2.5 Best Practice and Recommendation .........................................................................................8
3 Starting AhsayOBM ........................................................................................................................9
3.1 Login to AhsayOBM...................................................................................................................9
4 Overview on the Backup Process .................................................................................................10
5 Windows XP and Windows Server 2003 ......................................................................................11
5.1 Configuring a MS Windows System State Backup Set............................................................11
5.2 Start a Manual Backup ............................................................................................................18
5.3 Restore the System State Data ...............................................................................................22
5.4 Apply the System State Data...................................................................................................27
6 Windows Server 2008 and Newer Releases ................................................................................33
6.1 Configuring a MS Windows System State Backup Set............................................................33
6.2 Start a Manual Backup ............................................................................................................42
6.3 Restore the System State Data ...............................................................................................44
6.4 Apply the System State Data...................................................................................................48
7 Contact Ahsay...............................................................................................................................57
7.1 Technical Assistance ...............................................................................................................57
7.2 Documentation.........................................................................................................................57
Appendix...............................................................................................................................................58
Appendix A Cloud Storage as Backup Destination: .....................................................................58
Appendix B Uninstall AhsayOBM .................................................................................................58
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1 Overview
1.1 Introduction
This user guide aims at providing detailed information for backing up and restoring MS
Windows System State with AhsayOBM.
System state backup and restore operations include all system state data, and you cannot
choose to backup or restore individual components due to dependencies among the system
state components.
System state data is comprised of the following files:
Boot files, including the system files, and all files protected by Windows File
Protection (WFP)
Active Directory (on a domain controller only)
SYSVOL (on a domain controller only)
Certificate Services (on certification authority only)
Cluster database (on a cluster node only)
Component Services Class registration database
Performance counter configuration information
Microsoft Internet Information Services (IIS) meta directory (on a IIS server only)
Registry
The size of a set of system state backup data is dependent on the role installed on the server.
Please refer to the following article for more details:
For Windows XP and Windows Server 2003: https://msdn.microsoft.com/en-
us/library/windows/desktop/aa381498
For Windows 2008 and newer releases: https://msdn.microsoft.com/en-
us/library/windows/desktop/bb968830
1.2 What is this software?
Ahsay brings you specialized client backup software, namely AhsayOBM, to provide a set of
tools to protect your Microsoft system state. This includes backup feature, that leverages
Microsoft’s native WBAdmin command-line tool (http://go.microsoft.com/fwlink/?LinkId=140216)
for Windows Server 2008 and newer releases, and recovery feature.
1.3 About this document
1.3.1 Document Main Part
This document contains information that are essential for understanding the MS Windows
System State backup and recovery process.
The document can be divided into 3 main parts:
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Part 1: Preparing for Microsoft System State Backup & Restore
Requirements and Limitation
Requirements on hardware & software for installation and limitation
Best Practice and Recommendation
Items recommended to pay attention to before backup and restore
Part 2: Performing Microsoft System State Backup
Starting AhsayOBM
Login to AhsayOBM
Creating a Backup Set
Create a backup set using AhsayOBM
Running a Backup Set
Run a backup set using the AhsayOBM
Part 3: Restoring Microsoft System State Backup
Restoring a Backup Set using AhsayOBM
Restore a backup using the AhsayOBM and User Web Console
1.3.2 What should I expect from this document?
After reading through this documentation, you can expect to have sufficient knowledge to
set up your system to backup Microsoft System State on AhsayOBM, as well as to carry out
an end-to-end backup and restore process.
1.3.3 Who should read this document?
This documentation is intended for backup administrators and IT professionals who are
responsible for the Microsoft System State backup and restore.
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2 Preparing for Backup and Restore
2.1 Hardware Requirement
To achieve the optimal performance when AhsayOBM is running on your machine, refer to
the following article for the list of hardware requirements for AhsayOBM:
FAQ: Ahsay Hardware Requirement List (HRL) for version 7.3 or above
2.2 Software Requirement
Make sure the operating system where you need the Windows System State to be backed up
is compatible with the AhsayOBM. Refer to the following article for the list of compatible
operating systems and application versions.
FAQ: Ahsay Software Compatibility List (SCL) for version 7.3 or above
2.3 Antivirus Exclusion Requirement
To optimize performance of AhsayOBM on Windows, and to avoid conflict with your antivirus
software, refer to the following KB article the list of processes and directory paths that should
be added to all antivirus software white-list / exclusion list:
http://wiki.ahsay.com/doku.php?id=public:5352_suggestion_on_antivirus_exclusions
NOTE
For AhsayOBM version 7.17 or above, the bJW.exe process is automatically added to Windows
Defender exclusion list for Windows 10 and 2016, during installation / upgrade via installer or upgrade
via AUA.
2.4 Other Requirement and Limitation
2.4.1 For Windows XP and Windows Server 2003
AhsayOBM Installation
Make sure that the latest version of AhsayOBM is installed on the computer to be
backed up.
User should also stay up-to-date when newer version of AhsayOBM is released. To get
our latest product and company news through email, please subscribe to our mailing list.
http://www.ahsay.com/jsp/en/home/subscribe_mail_list.jsp
Add-on Module Requirement
Make sure that the Windows System State add-on module is enabled for your
AhsayOBM user account.
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Please contact your backup service provider for more details.
Backup Quota Requirement
Make sure that your AhsayOBM user account has sufficient quota assigned to
accommodate the storage for the system state backup for the new backup set and
retention policy.
Please contact your backup service provider for more details.
Restore to Alternate Computer
You can restore a system state backup to the same physical computer from which the
system state backup was created, or to a different computer that has the same make,
model, and configuration (identical hardware). Microsoft does not support restoring a
system state backup from one computer to a second computer of a different make,
model, or hardware configuration.
Please refer to the following article for more details:
http://support.microsoft.com/kb/249694
NTBackup
NTBackup must be installed on the computer to be backed up.
This can be confirmed either by searching if ntbackup.exe is found under C:\WINDOWS,
or running the following command in an administrative command prompt:
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\support>ntbackup
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You can verify if ntbackup is installed or not by the following interface pop out or not.
System Volume
The system volume must be formatted with NTFS.
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2.4.2 For Windows Server 2008 and Newer Releases
AhsayOBM Installation
Make sure that the latest version of AhsayOBM is installed on the computer to be
backed up.
User should also stay up-to-date when newer version of AhsayOBM is released. To get
our latest product and company news through email, please subscribe to our mailing list.
http://www.ahsay.com/jsp/en/home/subscribe_mail_list.jsp
Add-on Module Requirement
Make sure that the Windows System State add-on module is enabled for your
AhsayOBM user account.
Please contact your backup service provider for more details.
Backup Quota Requirement
Make sure that your AhsayOBM user account has sufficient quota assigned to
accommodate the storage for the system state backup for the new backup set and
retention policy. The size of a set of system state backup data is dependent on the role
installed.
Please contact your backup service provider for more details.
Restore to Alternate Computer
You can restore a system state backup to the same physical computer from which the
system state backup was created, or to a different computer that has the same make,
model, and configuration (identical hardware). Microsoft does not support restoring a
system state backup from one computer to a second computer of a different make,
model, or hardware configuration.
Please refer to the following article for more details:
http://support.microsoft.com/kb/249694
Java Heap Size
The default Java heap size setting of AhsayOBM is 2048MB. For Windows System
State backup, it is highly recommended to increase the Java heap size setting to at
least 4096MB to improve backup and restore performance. The actual heap size used
will be dependent on amount of free memory available on the machine with AhsayOBM
installed (machine that is running the backup).
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Temporary Volume
Please refer to following KB article for details on the restriction:
FAQ: Restrictions on the temporary storage location for the Windows System State and
System backup image file?
Windows Server Backup (WSB) Features
The following Windows Server Backup feature must be installed on the computer to be
backed up:
Windows Server Backup
Command line Tool
Windows PowerShell
This can be confirmed in the Server Manager. These features can be added by
selecting Add Roles and Features.
Windows Account Permission
To perform recovery using Windows Server Backup, the operating system account that
you use must be a member of the Backup Operators or Administrators group.
Latest Service Packs from Microsoft
Make sure that you have the latest service packs installed on the computer to be
backed up. Update to the Windows operating system improve its performance and
resolve known issues with Windows Server Backup.
System Volume
The system volume must be formatted with NTFS.
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2.5 Best Practice and Recommendation
The following are some best practices or recommendations that we strongly recommend,
before you start any Microsoft System State backup and restore:
Temporary Directory Folder Location
Temporary directory folder is used by AhsayOBM for storing backup set index files and
any incremental or differential backup files generated during a backup job. To ensure
optimal backup/restoration performance, it is recommended that the temporary
directory folder is set to a local drive with sufficient free disk space.
NOTE
Kindly noted that for Windows Server 2008 or newer releases, the restriction on temporary
volume (Ch2.3.2) must also be considered.
Backup Destination
To provide maximum data protection and flexible restore options, it is recommended to
configure:
At least one offsite or cloud destination
At least one local destination for fast recovery
Backup Frequency
MS Windows System State backup should be performed at least once per week.
Performance Recommendations
Consider the following best practices for optimized performance of the backup
operations:
Enable schedule backup jobs when system activity is low to achieve the best
possible performance.
Perform test restores periodically to ensure your backup is set up and performed
properly. Performing recovery test can also help identify potential issues or gaps
in your recovery plan. It's important that you do not try to make the test easier, as
the objective of a successful test is not to demonstrate that everything is flawless.
There might be flaws identified in the plan throughout the test and it is important
to identify those flaws.
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3 Starting AhsayOBM
3.1 Login to AhsayOBM
1. Double click the AhsayOBM desktop icon to launch the application.
2. Click Show advanced option to enter the backup server settings provided by your backup
service provider. Then, click OK to save the changes.
3. Enter the Login name and Password of your AhsayOBM account.
4. Click OK afterward to login to AhsayOBM.
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4 Overview on the Backup Process
The following steps are performed during a MS Windows System State backup job.
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5 Windows XP and Windows Server 2003
5.1 Configuring a MS Windows System State Backup Set
Create the MS Windows System State backup set using following steps.
1. In the AhsayOBM main interface, click Backup Sets.
2. Create a MS Windows System State backup set by clicking next to Add new
backup set.
3. Select MS Windows System State Backup as the Backup set type, and enter a
Name for your backup set. Click Next to proceed.
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4. In the Schedule menu, configure a backup schedule for backup job to run
automatically at your specified time interval.
Click Add to add a new schedule.
Click OK to continue, and then click Next to proceed.
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5. In the Destination menu, select a backup destination where the backup data will be
stored. Click next to Add new storage destination / destination pool.
Note: For more details on Backup Destination, refer to the following article for details:
FAQ: Frequently Asked Questions on Backup Destination
For more details on configuration of cloud storage as backup destination, refer to the
Appendix section in this guide.
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6. Select the Destination storage.
Continue by adding another destination for the backup set, or click Next to proceed.
Note: Multiple backup destinations can be configured for a single backup set.
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7. In the Encryption window, the default Encrypt Backup Data option is enabled with an
encryption key preset by the system which provides the most secure protection.
You can choose from one of the following three Encryption Type options:
Default – an encryption key with 44 alpha numeric characters will be randomly
generated by the system
User password – the encryption key will be the same as the login password of
your AhsayOBM at the time when this backup set is created. Please be reminded
that if you change the AhsayOBM login password later, the encryption keys of the
backup sets previously created with this encryption type will remain unchanged.
Custom – you can customize your encryption key, where you can set your own
algorithm, encryption key, method and key length.
Note: For best practice on managing your encryption key, refer to the following KB
article. FAQ: Best practices for managing encryption key on AhsayOBM or AhsayACB
version 7?
Click Next when you are done setting.
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8. If you have enabled the Encryption feature in the previous step, the following pop-up
window will be shown, no matter which encryption type you have selected.
The pop-up window has the following three options to choose from:
Unmask encryption key – The encryption key is masked by default. Click this
option to show the encryption key.
Copy to clipboard – Click to copy the encryption key, then you can paste it in
another location of your choice.
Confirm – Click to exit this pop-up window and proceed to the next step.
9. If you have enabled the Schedule feature in the previous step, the following window
will be shown. Enter the Domain Name / Host Name of the computer, User Name and
Password of the Windows account that will be running the backup. Click Next to
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create the backup set.
10. The following screen is displayed when the new MS Windows System State backup set
is created successfully.
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5.2 Start a Manual Backup
1. Click the Backup icon on the main interface of AhsayOBM.
2. Select the backup set which you would like to start a backup for.
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3. If you would like to modify the In-File Delta type, Destinations and Retention Policy
Settings, click Show advanced option.
4. Click Backup to start the backup. The NTBackup interface will be displayed temporarily
when creating the system state .bkf file. The window will close automatically afterward.
NOTE
Kindly noted that the NTBackup interface will only be displayed during manual backup
process, it will NOT be shown during a scheduled backup or a continuous backup.
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During the process of creating the system state .bkf file, please do NOT click on
the Cancel button, otherwise the backup process will fail.
5. AhsayOBM wil start to backup the system state .bkf file.
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6. The following screen is displayed when the system state data are backed up
successfully.
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5.3 Restore the System State Data
1. Click the Restore icon on the main interface of AhsayOBM.
2. Select the backup set that you would like to restore the system state data from.
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3. Select the backup destination that contains the system state data that you would like to
restore.
4. Select to restore from a specific backup job, or the latest job available from the Select
what to restore drop down menu. Click Next to proceed.
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5. Select the location to restore the system state data to by clicking Browse. Click Next to
proceed.
6. Select the temporary directory for storing temporary files by clicking Browse.
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7. Click Restore to start the restoration.
8. The following screen is displayed when the system state data is restored successfully.
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9. The restored system state data is stored in the “hostname” folder in the restore location.
10. Continue to the next section of the guide.
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5.4 Apply the System State Data
Before you begin, please make sure that the system state data restored with AhsayOBM are
copied to a local disk or in a remote shared folder.
1. Open NTBackup. In the Windows Start menu, click Run… and type in ntbackup.
2. Click Next to proceed.
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3. Choose Restore file and settings and click Next to proceed.
4. Click Browse to choose the SystemState.bkf file which is restored via AhsayOBM,
and then press OK.
5. Expand the file tree from the left panel and select the corresponding System State file
according to the file restored preciously. You can refer to the restored file in the
restored destination. The correct SystemState.bkf file should be the one with the most
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updated modification time as the file in restored destination.
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6. Check the box in front of System State and click Next to proceed.
7. Review the settings.
If you don’t want to change any settings, click Finish to begin the restore process
with default setting.
If you want to change any of the advanced restore options, such as restoring
security and junction point data, click Advanced… to modify the settings. Please
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refer to the following article for more details: https://msdn.microsoft.com/en-
us/library/cc875820.aspx
When you are done setting advanced restore option, click Finish to bigin the
restore.
8. Click Yes to confirm and start the restore process.
9. The following screen will be displayed during restore process.
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10. The following screen will be displayed when the restore process is completed.
11. You can click on Report… to view the restore report.
,
Or click Close to finish the restore process.
A restart must be performed after the system state restoration, and you are suggested
to click Yes to restart your computer immediately.
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6 Windows Server 2008 and Newer Releases
6.1 Configuring a MS Windows System State Backup Set
Create the MS Windows System State backup set using following steps.
1. In the AhsayOBM main interface, click Backup Sets.
2. Create a MS Windows System State backup set by clicking next to Add new
backup set.
3. Select MS Windows System State Backup as the Backup set type, and enter a
Name for your backup set.
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4. Select the location where you would like to store the system state image before
generating the backup data.
Select a local volume from the dropdown menu.
OR enter the UNC path to a network volume that is accessible to the client computer.
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Note: For Windows 2008 Server, the temporary storage location cannot be set to a
network path.
Note: If the storage location is set to a critical volume (e.g. system volume), the
following message will be displayed:
Click Yes for AhsayOBM to enable the registry entry, or click No, then change the
storage location setting to another location.
Refer to the following KB article for details on the restriction: FAQ: Restrictions on the
temporary storage location for the Windows System State and System backup image
file
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5. In the Schedule menu, configure a backup schedule for backup job to run
automatically at your specified time interval.
Click Add to add a new schedule.
Click OK to continue, and then click Next to proceed.
6. In the Destination menu, select a backup destination where the backup data will be
stored. Click next to Add new storage destination / destination pool.
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Note: For more details on Backup Destination, refer to the following KB article for
details: FAQ: Frequently Asked Questions on Backup Destination
For more details on configuration of cloud storage as backup destination, refer to the
Appendix section in this guide.
7. Select the Type and Destination storage.
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8. Continue by adding another destination for the backup set, or click Next to proceed.
Note: Multiple backup destinations can be configured for a single backup set.
9. In the Encryption window, the default Encrypt Backup Data option is enabled with an
encryption key preset by the system which provides the most secure protection.
You can choose from one of the following three Encryption Type options:
Default – an encryption key with 44 alpha numeric characters will be randomly
generated by the system
User password – the encryption key will be the same as the login password of
your AhsayOBM at the time when this backup set is created. Please be reminded
that if you change the AhsayOBM login password later, the encryption keys of the
backup sets previously created with this encryption type will remain unchanged.
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Custom – you can customize your encryption key, where you can set your own
algorithm, encryption key, method and key length.
Note: For best practice on managing your encryption key, refer to the following KB
article. FAQ: Best practices for managing encryption key on AhsayOBM or AhsayACB
version 7?
Click Next when you are done setting.
10. If you have enabled the Encryption feature in the previous step, the following pop-up
window will be shown, no matter which encryption type you have selected.
The pop-up window has the following three options to choose from:
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Unmask encryption key – The encryption key is masked by default. Click this
option to show the encryption key.
Copy to clipboard – Click to copy the encryption key, then you can paste it in
another location of your choice.
Confirm – Click to exit this pop-up window and proceed to the next step.
11. If you have enabled the Schedule feature in the previous step, the following window
will be shown. Enter the Domain Name / Host Name of the computer, User Name and
Password of the Windows account that will be running the backup. Click Next to
create the backup set.
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12. The following screen is displayed when the new MS Windows System State backup set
is created successfully.
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6.2 Start a Manual Backup
1. Click the Backup icon on the main interface of AhsayOBM.
2. Select the backup set which you would like to start a backup for.
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3. If you would like to modify the In-File Delta type, Destinations and Retention Policy
Settings, click Show advance option.
Click Backup to start the backup.
4. The following screen is displayed when the system state data are backed up
successfully.
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6.3 Restore the System State Data
1. Click the Restore icon on the main interface of AhsayOBM.
2. Select the backup set that you would like to restore the system state data from.
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3. Select the backup destination that contains the system state data that you would like to
restore.
4. Select to restore from a specific backup job, or the latest job available from the Select
what to restore drop down menu. Click Next to proceed.
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5. Select to restore the system state data to a local volume or to a removable drive.
Click Next to proceed.
6. Select the temporary directory for storing temporary files.
7. Click Restore to start the restoration.
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8. The following screen is displayed when the system state data are restored successfully.
9. The restored system state data are stored in the WindowsImageBackup folder in the
restore location.
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Important: In addition to the system state data, the WindowsImageBackup folder
includes catalog files that contain information about all backups in there up to the
current backup, and MediaId, that contains the identifier for the backup storage location.
This information is required to perform a recovery. Do not alter the directory structure
or delete any file / folder within the WindowsImageBackup folder
10. Copy the WindowsImageBackup folder and its content to the server that you want to
perform the restore for, or to a network drive that is accessible to the server.
The folder must be copied to the root level of a volume (e.g. top-most level), unless you
are copying the folder to a network drive.
11. Continue to the next section of the guide.
6.4 Apply the System State Data
Before you begin, make sure that the system state data restored with AhsayOBM are copied
to a local disk (where you will perform the restore), or in a remote shared folder.
For Windows Server 2008 R2 or later, you can use the Recovery Wizard in Windows Server
Backup or wbadmin command to recover the system state.
For Windows Server 2008, you can only use the wbadmin command to recover the system
state.
For instructions specific to recovering Active Directory Domain Services, see
http://go.microsoft.com/fwlink/?LinkId=143754
Note: Refer to the following page for syntax of the wbadmin command:
http://go.microsoft.com/fwlink/?LinkId=140216
To determine what can be recovered from your restored system state data, enter the following
command in an elevated command prompt:
wbadmin get versions
[-backupTarget:{<BackupTargetLocation> | <NetworkSharePath>}]
Example (system state restored to G: volume):
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C:\Users\Administrator>wbadmin get versions -backupTarget:g:
wbadmin 1.0 - Backup command-line tool
(C) Copyright 2012 Microsoft Corporation. All rights reserved.
Backup time: 7/19/2016 1:46 PM
Backup target: 1394/USB Disk labeled Volume 3(G:)
Version identifier: 07/19/2016-05:46
Can recover: Volume(s), File(s), Application(s), Bare Metal
Recovery, System State
Snapshot ID: {feb9079c-9459-4034-908f-7b5a9b0bb1e5}
Note: File and folder recovery is not possible from a system state backup performed on
Windows Server 2008.
To recover the system state using the Windows Server Backup user interface.
1. Open Windows Server Backup from Administrative Tools or Server Manager.
2. In the Actions panel under Windows Server Backup, click Recover...
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3. On the Getting Started page, select A backup stored on another location, then click
Next.
4. On the Specify Location Type page, select
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Click Local drives, if the system state data were copied to a local volume on the
server.
Click Remote shared folder, if the system state data were copied to a network
path accessible to this server.
5. On the Select Backup Location page, select the volume that contains the system
state data.
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Note: Assuming that the WindowsImageBackup folder was copied to the following
F:\ WindowsImageBackup
6. On the Select Server page, select the server whose data you want to recover.
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7. On the Select Backup Date page, select the point in time of the backup you want to
restore from.
8. On the Select Recovery Type page, click System state.
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9. On the Select Location for System State Recovery page, select
Original location, to restore the system state to the same physical computer
from which the system state backup was created
Or
Alternate location, to restore a copy of the system state as a set of files.
Note: The options displayed are different for system state containing Active Directory
Domain Services.
You will also need to start the server in Directory Services Restore Mode (DSRM) to
restore system state data containing Active Directory Domain Services.
For instructions specific to recovering system state to Active Directory server, see
http://go.microsoft.com/fwlink/?LinkId=143754
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10. On the Confirmation page, review the details, and then click Recover to restore the
specified items.
11. On the Recovery progress page, the status and result of the recovery operation is
displayed.
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Important: For restore to Original location, the system state recovery cannot be
stopped once it is started, or the system could become unbootable.
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7 Contact Ahsay
7.1 Technical Assistance
To contact Ahsay support representatives for technical assistance, visit the following website:
https://www.ahsay.com/jsp/en/contact/kbQuestion.jsp
Also use the Ahsay Knowledge Base for resource such as Hardware Compatibility List,
Software Compatibility List, and other product information:
http://wiki.ahsay.com/doku.php?id=public:home
7.2 Documentation
Documentations for all Ahsay products are available at:
https://www.ahsay.com/jsp/en/home/index.jsp?pageContentKey=ahsay_downloads_document
ation_guides
You can send us suggestions for improvements or report on issues in the documentation, by
contacting us at: https://www.ahsay.com/jsp/en/contact/kbQuestion.jsp
Please specify the specific document title as well as the change required / suggestion when
contacting us.
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Appendix
Appendix A Cloud Storage as Backup Destination:
For most cloud storage provider (e.g. Dropbox, Google Drive ... etc.), you need to allow access
AhsayOBM to access the cloud destination. Click OK / Test, you will be prompted to login to the
corresponding cloud service.
Important: The authentication request will be opened in a new tab / window on the browser, ensure
that the pop-up tab / window is not blocked (e.g. pop-up blocker in your browser).
Click Allow to permit AhsayOBM to access the cloud storage:
Enter the authentication code returned in AhsayOBM to complete the destination setup.
Note: A backup destination can be set to a supported cloud storage, backup server, FTP / SFTP
server, network storage, or local / removable drive on your computer.
Multiple backup destinations can be configured for a single backup set. In fact it is recommended for
you to setup at least 2 backup destinations for your backup set.
For more details on backup destination, for example which cloud service providers are supported,
destination type, or limitation, you can refer to the following KB article: FAQ: Frequently Asked
Questions on Backup Destination
Appendix B Uninstall AhsayOBM
Refer to the Appendix of the AhsayOBM Quick Start Guide for the corresponding operating system for
details on how to uninstall AhsayOBM:
https://www.ahsay.com/jsp/en/home/index.jsp?pageContentKey=ahsay_downloads_documentation_g
uides