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Software and Hardware we Support for Backup

If the version you are using is not listed, it is supported on a best endeavours basis. Contact us if you are unsure.

Operating System
Supported Version
Support End Date 
Windows platforms:   
Desktop 10 Pro / Enterprise9.1.0.0 or above2025/10/14
Desktop 11 Pro / Enterprise9.1.0.0 or above–
Server 2012 Standard / Essentials / Datacenter9.1.0.0 or above2023/10/10
Server 2012 R2 Standard / Essentials / Datacenter9.1.0.0 or above2023/10/10
Server 2016 Standard / Essentials / Datacenter9.1.0.0 or above2027/01/12
Server 2019 Standard / Essentials / Datacenter9.1.0.0 or above2030/01/09
Server 2022 Standard / Essentials / Datacenter9.1.0.0 or above2031/10/14
Linux platforms:   
CentOS 79.1.0.0 or above2024/06/30
CentOS 99.7.2.0 or above2027/05/31
Debian 119.1.0.0 or above2024/07/01
Debian 129.7.0.0 or above2026/06/10
Red Hat Enterprise Linux 79.1.0.0 or above2024/06/30
Red Hat Enterprise Linux 89.9.0.0 or above2029/05/31
Red Hat Enterprise Linux 99.11.0.0 or above2032/05/31
Rocky Linux 8.49.1.0.0 or above2029/05/31
Rocky Linux 99.11.0.0 or above2032/05/31
SUSE Linux Enterprise Server 15 SP49.9.20.0 or above–
Ubuntu 20.04 LTS9.1.0.0 or above2025/04
Ubuntu 22.04 LTS9.7.0.0 or above2027/04
Ubuntu 23.049.7.0.0 or above2024/01
Ubuntu 24.049.9.20.0 or above2029/04
Unix platforms:  
FreeBSD 13 9.1.0.0 or above2026/01/31
FreeBSD 14 9.11.0.0 or above–
Solaris 11 Express x649.1.0.0 or above–
Solaris 11 x649.1.0.0 or above2024/11/30
Mac OS platforms:  
10.15 (Catalina)9.1.0.0 or above–
macOS 11 (Big Sur)9.1.0.0 or above–
macOS 12 (Monterey)9.1.0.0 or above–
macOS 13 (Ventura)9.5.4.0 or above–
macOS 14 (Sonoma)9.7.2.0 or above–
If the version you are using is not listed, it is supported on a best endeavours basis. Contact us if you are unsure.
Application
Supported Version
Support End Date 
MS Exchange: 
Exchange Server 2016 Standard / Enterprise 9.1.0.0 or above 2025/10/14
Exchange Server 2019 9.1.0.0 or above 2025/10/14
MS SQL:
SQL Server 2014 Standard / Express / Enterprise 9.1.0.0 or above 2024/07/09
SQL Server 2016 Standard / Express / Enterprise 9.1.0.0 or above 2026/07/14
SQL Server 2017 Standard / Express / Enterprise  9.1.0.0 or above 2027/10/12
SQL Server 2019 Standard / Express /Enterprise  9.1.0.0 or above 2030/01/08
SQL Server 2022 Standard / Express /Enterprise  9.5.4.0 or above 2028/01/11
Microsoft 365:
Exchange online 9.1.0.0 or above –
SharePoint online 9.1.0.0 or above –
OneDrive 9.1.0.0 or above –
Teams 9.3.0.0 or above –
MySQL:
MySQL 5.7.x Standard / Enterprise 9.1.0.0 or above 2023/10/21
MySQL 8 Standard / Enterprise 9.1.0.0 or above 2026/04/30
MariaDB:
MariaDB 10.5 9.1.0.0 or above 2025/06/24
MariaDB 10.6 9.1.0.0 or above 2026/07/06
MariaDB 11.1 9.11.0.0 2024/08/21
MS Virtualisation Platforms:
Hyper-V Server 2012 9.1.0.0 or above 2023/01/10
Hyper-V Server 2012 R2 9.1.0.0 or above 2023/01/10
Hyper-V Server 2016 9.1.0.0 or above 2027/01/12
Hyper-V Server 2019 9.1.0.0 or above 2027/01/12
Hyper-V Server 2022 9.1.2.64 or above –
Hyper-V Server 2012 Stand-alone 9.1.0.0 or above 2023/01/10
Hyper-V Server 2012 R2 Stand-alone Server 9.1.0.0 or above 2023/01/10
Hyper-V Server 2016 Stand-alone Server 9.1.0.0 or above 2027/01/12
Hyper-V Server 2019 Stand-alone Server 9.1.0.0 or above 2029/01/09
VMware Virtualisation Platforms:
VMware Workstation 16.1.1 9.1.0.0 or above n/a
VMware Workstation 16.2.x 9.3.0.0 n/a
VMware Workstation 17 9.7.2.0 2024/02/17
VMware ESXi Server 6.5  9.1.0.0 or above 2022/10/15
VMware ESXi Server 6.7  9.1.0.0 or above 2022/10/15
VMware ESXi Server 7.0  9.1.0.0 or above 2025/04/02
VMware ESXi Server 8.0  9.7.0.0 or above 2027/10/11
VMware vCenter Server 6.5  9.1.0.0 or above 2023/10/15
VMware vCenter Server 6.7  9.1.0.0 or above 2023/11/15
VMware vCenter Server 7.0  9.1.0.0 or above 2027/04/02
VMware vCenter Server 8.0  9.7.0.0 or above 2029/10/11
System State Backup Module:
Server 2008 9.1.0.0 or above –
Server 2008 R2 9.1.0.0 or above –
Server 2012 9.1.0.0 or above –
Server 2012 R2 9.1.0.0 or above –
Server 2016 9.1.0.0 or above –
Server 2019 9.1.0.0 or above –
Server 2022 9.1.0.0 or above –
Small Business Server 2008 9.1.0.0 or above –
Small Business Server 2011 9.1.0.0 or above –
MS Windows System Backup Module:
Vista 9.1.0.0 or above –
7 9.1.0.0 or above –
8 9.1.0.0 or above –
8.1 9.1.0.0 or above –
10 9.1.0.0 or above –
11 9.1.0.0 or above –
Server 2008 9.1.0.0 or above –
Server 2008 R2 9.1.0.0 or above –
Server 2012 9.1.0.0 or above –
Server 2012 R2 9.1.0.0 or above –
Server 2016 9.1.0.0 or above –
Server 2019 9.1.0.0 or above –
Server 2022 9.1.0.0 or above –
Tibero Database Server 6 9.1.0.0 or above –
Tibero Database Server 7 9.1.0.0 or above –
Bare Metal Backup Module:
CentOS Linux 7 to 9 9.9.0.0 or above –
Red Hat Enterprise Linux (RHEL) 7 to 9 9.9.0.0 or above –
Rocky Linux 8 9.9.20.0 or above –
Ubuntu 20.04 LTS to 24.04 LTS 9.9.20.0 or above –
Debian 10 to 12 9.9.0.0 or above –

 All our software is prebuilt with all these connectors. You can connect to any S3-compatible storage destination not listed.

Operating System
Supported Version
Support End Date
Microsoft Azure9.1.0.0 or above–
Google Cloud Storage9.1.0.0 or above–
Amazon S39.1.0.0 or above–
AWS Compatible Cloud Storage9.1.0.0 or above–
Rackspace9.1.0.0 or above–
OpenStack9.1.0.0 or above–
Google Drive9.1.0.0 or above–
Microsoft OneDrive 9.1.0.0 or above–
Microsoft OneDrive for Business 9.1.0.0 or above–
Dropbox9.1.0.0 or above–
FTP / SFTP 9.1.0.0 or above–
Aliyun9.1.0.0 or above–
CTYun9.1.0.0 or above–
Wasabi9.1.0.0 or above–
Backblaze B29.1.0.0 or above–

Supported Synology CPU Model / Series

– For Synology NAS with a non-Intel CPU processor, OracleJDK must be installed through the Java Manager before our software is installed. 
– For Synology NAS with a non-Intel CPU processor, OracleJDK must be installed through the Package Center before our software is installed. 
– Backup of / Restore to Encrypt Shared Folder is not supported.
Synology and QNAP modules are not available in the reseller portal. Please contact us with the backup account name so we can send you the link.

Intel
Intel Xeon E3 series
Intel Xeon E5 series
Intel Xeon D series
Intel Core i3 series
Intel Celeron J series
Intel Celeron N series
Intel Pentium D series
Intel Pentium N series
Intel Atom C series
Intel Atom D series
Intel Atom CE series
AMD
EPYC 7272
Ryzen R1600
Ryzen V1500B
Ryzen V1780B
ARM
Marvell Armada 370 series
Marvell Armada 375 series
Marvell Armada 37XX series
Marvell Armada 38X series
Marvell Armada XP series
Realtek RTD1296 series
Realtek RTD1619 series
Annapurna Labs Alpine AL series
STMicroelectronics STiH series
Mindspeed Concerto C series

 

 

Disk Station Manager (DSM) Versions
DSM Version:
5.2 or above
6.0
6.1
6.2
7.0
7.1
7.2

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Hardware Requirements
CPU:
– 64-bit Dual Core architecture or above.
– Due to the processing power required for compression, encryption, and delta generation, the Synology NAS should be installed with dual-core processors with sufficient memory. Intel processor is recommended instead of ARM.
Memory:
Minimum: 512 MB
Recommended: 1 GB or more
Installation Space:
Minimum: 500 MB

QTS Version
 
QTS Version: 
4.1 
4.2 
4.3 
4.4 
4.5 
5.0.09.3.0.0 or above
5.0.19.3.2.72 or above
5.19.7.0.0 or above
5.1.19.7.2.0 or above
5.29.13.0.0 or above
 
CPU
– 64-bit Dual Core architecture or above.
– Due to the processing power required for compression, encryption, and delta generation, the QNAP NAS should be installed with dual-core processors with sufficient memory. Intel processor is recommended.
– QNAP and Synology modules are not available in the reseller portal. Contact us with the backup account name so we can send you the link.
Memory:
Minimum: 1024 MB
Recommended: 2 GB or more
Installation Space:
Minimum: 500 MB
Network Protocol:
TCP / IP